Compaq 5500 Specifiche

ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Second Editi

For use with Pentium II and Pentium III Xeon processor-based servers only Chapter 1 Illustrated Parts Catalog Mechanical Parts Exploded View (Tower Mo

3-42 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-43 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-21 ADU Diagnostic Messages continued Message

3-44 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-45 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-21 ADU Diagnostic Messages continued Message

3-46 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-47 For use with Pentium II and Pentium III Xeon processor-based servers only Integrated Management Log On servers supporting the I

3-48 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Viewing t

Diagnostic Tools 3-49 For use with Pentium II and Pentium III Xeon processor-based servers only Event List The Event List displays the affected compo

3-50 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-51 For use with Pentium II and Pentium III Xeon processor-based servers only Rapid Error Recovery Compaq servers provide rapid rec

1-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 6a6c6b27b2

3-52 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only The avail

Diagnostic Tools 3-53 For use with Pentium II and Pentium III Xeon processor-based servers only Hardware Requirements To use this level of ASR-2 over

3-54 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only You can c

Diagnostic Tools 3-55 For use with Pentium II and Pentium III Xeon processor-based servers only Compaq Integrated Remote Console The standard Compaq

3-56 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only The follo

Diagnostic Tools 3-57 For use with Pentium II and Pentium III Xeon processor-based servers only Booting into Compaq Utilities When you enable ASR-2 t

3-58 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-59 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-24 Compaq System Configuration Utility Pager

3-60 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only The Syste

Diagnostic Tools 3-61 For use with Pentium II and Pentium III Xeon processor-based servers only Server Health Logs In some servers, Server Health Log

Illustrated Parts Catalog 1-3 For use with Pentium II and Pentium III Xeon processor-based servers only System Components Exploded View (Tower Model)

3-62 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-63 For use with Pentium II and Pentium III Xeon processor-based servers only Revision History Table Some errors can be resolved by

3-64 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Storage F

Diagnostic Tools 3-65 For use with Pentium II and Pentium III Xeon processor-based servers only Remote Service Features Compaq servers have the follo

3-66 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only ROMPaq Di

Diagnostic Tools 3-67 For use with Pentium II and Pentium III Xeon processor-based servers only 9. At the successful completion of this process, the

3-68 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Remote

Diagnostic Tools 3-69 For use with Pentium II and Pentium III Xeon processor-based servers only Compaq Insight Manager Compaq Insight Manager deliver

For use with Pentium II and Pentium III Xeon processor-based servers only Chapter 4 Connectors, Switches, LEDs, and Jumpers This chapter provides con

4-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Ultra2 Bac

1-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Spare Part

Connectors, Switches, LEDs, and Jumpers 4-3 For use with Pentium II and Pentium III Xeon processor-based servers only Rear Connectors The Compaq ProL

4-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only System I/O

Connectors, Switches, LEDs, and Jumpers 4-5 For use with Pentium II and Pentium III Xeon processor-based servers only Table 4-3 System I/O Board Comp

4-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Peripheral

Connectors, Switches, LEDs, and Jumpers 4-7 For use with Pentium II and Pentium III Xeon processor-based servers only Peripheral Board Configuration

4-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only System Boa

For use with Pentium II and Pentium III Xeon processor-based servers only Chapter 5 Physical and Operating Specifications This section provides operat

5-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only System Uni

Physical and Operating Specifications 5-3 For use with Pentium II and Pentium III Xeon processor-based servers only Dual Inline Memory Modules (DIMMs

5-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 24X or Gre

Illustrated Parts Catalog 1-5 For use with Pentium II and Pentium III Xeon processor-based servers only Table 1-1 Spare Part List - Compaq ProLiant 5

Physical and Operating Specifications 5-5 For use with Pentium II and Pentium III Xeon processor-based servers only 24X or Greater IDE CD-ROM Drive S

5-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Integrated

Physical and Operating Specifications 5-7 For use with Pentium II and Pentium III Xeon processor-based servers only Smart Array 3200 Controller Tabl

5-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Compaq 10/

Physical and Operating Specifications 5-9 For use with Pentium II and Pentium III Xeon processor-based servers only Non-Hot-Plug Ultra2 Hard Drives

5-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Non-Hot-P

Physical and Operating Specifications 5-11 For use with Pentium II and Pentium III Xeon processor-based servers only Hot Plug Ultra2 Hard Drives Tab

5-12 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Hot-Plug

For use with Pentium II and Pentium III Xeon processor-based servers only Index A access panels part numbers 1-4 side removing 2-9 removing, illu

2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only B battery co

1-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 1-1

Index 3 For use with Pentium II and Pentium III Xeon processor-based servers only chassis, part number 1-4 Client Management, defined 3-67 communi

4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only test error c

Index 5 For use with Pentium II and Pentium III Xeon processor-based servers only 1109-XX 3-27 110-XX 3-22 111-XX 3-22 112-XX 3-22 113-XX 3-

6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 203-XX 3-2

Index 7 For use with Pentium II and Pentium III Xeon processor-based servers only 694-XX 3-26 697-XX 3-26 698-XX 3-26 699-XX 3-26 7000-11 3-

8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only drive (bay)

Index 9 For use with Pentium II and Pentium III Xeon processor-based servers only Processor Exception 3-62 Processor Prefailure 3-62 Required Syst

10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only F fan conne

Index 11 For use with Pentium II and Pentium III Xeon processor-based servers only illustrations access panels side, removing 2-9 top, removing 2-

12 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Inspect uti

For use with Pentium II and Pentium III Xeon processor-based servers only Chapter 2 Removal and Replacement Procedures This chapter provides subassemb

Index 13 For use with Pentium II and Pentium III Xeon processor-based servers only network access, configuring ASR-2 for 3-57 card slot, selecting

14 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only power switc

Index 15 For use with Pentium II and Pentium III Xeon processor-based servers only removing, illustrated 2-25 replacing 2-25 Power-On Self-Test

16 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Server Mana

Index 17 For use with Pentium II and Pentium III Xeon processor-based servers only System I/O board components, illustrated 4-4 part number 1-5 re

18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Diagnostics

2-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Symbols in

Removal and Replacement Procedures 2-3 For use with Pentium II and Pentium III Xeon processor-based servers only Preparation Procedures The access pa

2-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only WARNING:

Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITO

Removal and Replacement Procedures 2-5 For use with Pentium II and Pentium III Xeon processor-based servers only Server Warnings and Precautions WA

2-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Caster Mou

Removal and Replacement Procedures 2-7 For use with Pentium II and Pentium III Xeon processor-based servers only Front Bezel Door (Tower) To remove t

2-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Fixed Fron

Removal and Replacement Procedures 2-9 For use with Pentium II and Pentium III Xeon processor-based servers only Side Access Panel The side access pa

2-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Top Acces

Removal and Replacement Procedures 2-11 For use with Pentium II and Pentium III Xeon processor-based servers only U-Channel Access Panel To remove th

2-12 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Fans Comp

Removal and Replacement Procedures 2-13 For use with Pentium II and Pentium III Xeon processor-based servers only To remove a front fan: 1. Perform t

2-14 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Media Sto

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Contents About This Guide Symbols in Text...

Removal and Replacement Procedures 2-15 For use with Pentium II and Pentium III Xeon processor-based servers only Table 2-1 Drive Position Descripti

2-16 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Drive Cag

Removal and Replacement Procedures 2-17 For use with Pentium II and Pentium III Xeon processor-based servers only Hot-Plug Hard Drives CAUTION: To

2-18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Wide Ultr

Removal and Replacement Procedures 2-19 For use with Pentium II and Pentium III Xeon processor-based servers only Removable Media To remove a drive f

2-20 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 1.44-MB D

Removal and Replacement Procedures 2-21 For use with Pentium II and Pentium III Xeon processor-based servers only SCSI and CD-ROM Cable Connection Di

2-22 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Figure 2

Removal and Replacement Procedures 2-23 For use with Pentium II and Pentium III Xeon processor-based servers only Integrated Management Display (IMD)

2-24 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 7. Press

iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Remova

Removal and Replacement Procedures 2-25 For use with Pentium II and Pentium III Xeon processor-based servers only Power Switch with LED WARNING: T

2-26 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Processor

Removal and Replacement Procedures 2-27 For use with Pentium II and Pentium III Xeon processor-based servers only Processor Removal Compaq ProLiant 5

2-28 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Processor

Removal and Replacement Procedures 2-29 For use with Pentium II and Pentium III Xeon processor-based servers only Processor Terminator Modules Proces

2-30 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Periphera

Removal and Replacement Procedures 2-31 For use with Pentium II and Pentium III Xeon processor-based servers only 6. Pull the peripheral board out fr

2-32 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Memory Co

Removal and Replacement Procedures 2-33 For use with Pentium II and Pentium III Xeon processor-based servers only The following table shows some of t

2-34 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Memory Bo

About This Guide v For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Diagnostic Tools continued Rapid Error Recovery...

Removal and Replacement Procedures 2-35 For use with Pentium II and Pentium III Xeon processor-based servers only Dual Inline Memory Modules (DIMMs)

2-36 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 64-bit Du

Removal and Replacement Procedures 2-37 For use with Pentium II and Pentium III Xeon processor-based servers only Network Interface Controller (NIC)

2-38 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Hot-Plug

Removal and Replacement Procedures 2-39 For use with Pentium II and Pentium III Xeon processor-based servers only WARNING: To reduce the risk of e

2-40 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Hot-Plug

Removal and Replacement Procedures 2-41 For use with Pentium II and Pentium III Xeon processor-based servers only Power Backplane Board To remove the

2-42 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only System I/

Removal and Replacement Procedures 2-43 For use with Pentium II and Pentium III Xeon processor-based servers only External Replacement Battery To in

For use with Pentium II and Pentium III Xeon processor-based servers only Chapter 3 Diagnostic Tools This chapter describes software and firmware diag

3-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Diagnostic

Diagnostic Tools 3-3 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-1 Diagnostic Tools continued Tool What is it

3-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Default Co

Diagnostic Tools 3-5 For use with Pentium II and Pentium III Xeon processor-based servers only Utilities Access The Compaq SmartStart and Support Sof

3-6 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Run the

Diagnostic Tools 3-7 For use with Pentium II and Pentium III Xeon processor-based servers only Power-On Self-Test (POST) POST is a series of diagnost

3-8 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-9 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2 POST Error Messages continued Error Code Aud

3-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-11 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2 POST Error Messages continued Error Code Au

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only About This Guide This Maintenance and Service Guide is a troubleshoot

3-12 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-13 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2 POST Error Messages continued Error Code Au

3-14 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-15 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2 POST Error Messages continued Error Code Au

3-16 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-17 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2 POST Error Messages continued Error Code Au

3-18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-19 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2 POST Error Messages continued Error Code Au

3-20 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-21 For use with Pentium II and Pentium III Xeon processor-based servers only Diagnostics Software Test Error Codes Tables include

viii Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Comp

3-22 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 100 – 199

Diagnostic Tools 3-23 For use with Pentium II and Pentium III Xeon processor-based servers only 200 – 299, Memory Test Error Codes The 200 series of

3-24 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 300 – 399

Diagnostic Tools 3-25 For use with Pentium II and Pentium III Xeon processor-based servers only 500 – 599, Video Display Unit Test Error Codes The 50

3-26 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 600 – 699

Diagnostic Tools 3-27 For use with Pentium II and Pentium III Xeon processor-based servers only 800 – 899, Monochrome Video Board Test Error Codes Th

3-28 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 1200 – 12

Diagnostic Tools 3-29 For use with Pentium II and Pentium III Xeon processor-based servers only 1700 – 1799, Hard Drive Test Error Codes The 1700 ser

3-30 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 1900 – 19

Diagnostic Tools 3-31 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-14 Advanced VGA Board Test Error Codes contin

About This Guide ix For use with Pentium II Xeon and Pentium III Xeon processor-based servers only Telephone Numbers For the name of your nearest C

3-32 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 6000 – 60

Diagnostic Tools 3-33 For use with Pentium II and Pentium III Xeon processor-based servers only 6500 – 6599, SCSI Hard drive Test Error Codes The 650

3-34 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only 6700 – 67

Diagnostic Tools 3-35 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-19 Server Manager/R Board Test Error Codes co

3-36 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Array Dia

Diagnostic Tools 3-37 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-21 ADU Diagnostic Messages Message Descripti

3-38 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-39 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-21 ADU Diagnostic Messages continued Message

3-40 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-2

Diagnostic Tools 3-41 For use with Pentium II and Pentium III Xeon processor-based servers only Table 3-21 ADU Diagnostic Messages continued Message