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Pagina 1 - AlphaServer ES40

Compaq Computer CorporationAlphaServer ES40Owner’s GuideOrder Number: EK–ES240–UG. A01This guide is intended for managers and operators ofAlphaServer

Pagina 2

x6–1 Update Utility Display 6-47–1 Checksum Error and Fail-Safe Load 7-47–2 Sample Console Event Log 7-127–3 Show Device Command 7-137–4 Test Command

Pagina 3

3-24 Compaq AlphaServer ES40 Owner’s Guide3.8 Switching Between Operating SystemsThe system supports three operating systems. You can install Tru6

Pagina 4

Booting and Installing an Operating System 3-253.8.1 Switching from UNIX or OpenVMS to Windows NTFollow this procedure if you have already installe

Pagina 5 - Contents

3-26 Compaq AlphaServer ES40 Owner’s Guide3.8.2 Switching from Windows NT to UNIX or OpenVMSFollow this procedure if you have already installed Wi

Pagina 6

Using the Remote Management Console 4-1Chapter 4Using the Remote Management ConsoleYou can manage the system through the remote management console

Pagina 7 - Chapter 8 Specifications

4-2 Compaq AlphaServer ES40 Owner’s Guide4.1 RMC OverviewThe remote management console provides a mechanism for monitoringthe system (voltages, tem

Pagina 8

Using the Remote Management Console 4-3The RMC logic is implemented using an 8-bit microprocessor, PIC17C44, as theprimary control device. The fir

Pagina 9 - Examples

4-4 Compaq AlphaServer ES40 Owner’s Guide4.2 Operating ModesThe RMC can be configured to manage different data flow pathsdefined by the com1_mode e

Pagina 10

Using the Remote Management Console 4-5Through ModeThrough mode is the default operating mode. The RMC routes every characterof data between the i

Pagina 11 - Document Structure

4-6 Compaq AlphaServer ES40 Owner’s Guide4.2.1 Bypass ModesFor modem connection, you can set the operating mode so that dataand control signals pa

Pagina 12 - Support Resources

Using the Remote Management Console 4-7Figure 4–2 shows the data flow in the bypass modes. Note that the internalsystem COM1 port is connected dir

Pagina 13 - System Overview

xiPrefaceIntended AudienceThis manual is for system managers and operators of Compaq AlphaServerES40 systems.Document StructureThis manual uses a stru

Pagina 14 - System Enclosures

4-8 Compaq AlphaServer ES40 Owner’s GuideAfter downloading binary files, you can set the com1_mode environmentvariable from the SRM console to swit

Pagina 15

Using the Remote Management Console 4-94.3 Terminal SetupYou can use the RMC from a modem hookup or the serial terminalconnected to the system. As

Pagina 16

4-10 Compaq AlphaServer ES40 Owner’s Guide4.4 Entering the RMCYou type an escape sequence to invoke the RMC. You can enter RMCfrom any of the fol

Pagina 17 - System Chassis—Rear View

Using the Remote Management Console 4-11Entering from the Local VGA MonitorTo enter the RMC from the local VGA monitor, the console environmentvari

Pagina 18 - Rear Ports and Slots

4-12 Compaq AlphaServer ES40 Owner’s Guide4.5 SRM Environment Variables for COM1Several SRM environment variables allow you to set up the COM1seria

Pagina 19

Using the Remote Management Console 4-134.6 RMC Command-Line InterfaceThe remote management console supports setup commands andcommands for managin

Pagina 20 - 2 3 4 5 6

4-14 Compaq AlphaServer ES40 Owner’s GuideCommand ConventionsObserve the following conventions for entering RMC commands:• Enter enough characters

Pagina 21

Using the Remote Management Console 4-154.6.1 Defining the COM1 Data FlowUse the set com1_mode command from SRM or RMC to define theCOM1 data flow

Pagina 22 - System Board

4-16 Compaq AlphaServer ES40 Owner’s Guide4.6.2 Displaying the System StatusThe RMC status command displays the current RMC settings.Table 4–1 exp

Pagina 23

Using the Remote Management Console 4-17Table 4–1 Status Command FieldsField MeaningOn-Chip FirmwareRevision:Revision of RMC firmware on the micr

Pagina 24 - PCI Backplane

xiiDocumentation TitlesTable 1 Compaq AlphaServer ES40 DocumentationTitle Order NumberUser Documentation KitOwner’s GuideUser Interface GuideTower a

Pagina 25 - Table 1–1 PCI Slot Mapping

4-18 Compaq AlphaServer ES40 Owner’s Guide4.6.3 Displaying the System EnvironmentThe RMC env command provides a snapshot of the systemenvironment.

Pagina 26

Using the Remote Management Console 4-19➊ CPU temperature. In this example four CPUs are present.➋Temperature of PCI backplane: Zone 0 includes PC

Pagina 27 - ➋ +5 V Auxiliary

4-20 Compaq AlphaServer ES40 Owner’s Guide4.6.4 Power On and Off, Reset, and HaltThe RMC power {on, off}, halt {in, out}, and reset commands perfo

Pagina 28 - Removable Media Storage

Using the Remote Management Console 4-21Halt In and Halt OutThe halt in command halts the system. The halt out command releases thehalt. When you

Pagina 29 - Hard Disk Storage

4-22 Compaq AlphaServer ES40 Owner’s Guide4.6.5 Configuring Remote Dial-InBefore you can dial in through the RMC modem port or enable thesystem to

Pagina 30 - Pedestal

Using the Remote Management Console 4-23➊Sets the password that is prompted for at the beginning of a modemsession. The string cannot exceed 14 ch

Pagina 31

4-24 Compaq AlphaServer ES40 Owner’s Guide4.6.6 Configuring Dial-Out AlertWhen you are not monitoring the system from a modem connection,you can u

Pagina 32 - Pedestal/Rack

Using the Remote Management Console 4-25The elements of the dial string and alert string are shown in Table 4–2. Pagingservices vary, so you need

Pagina 33 - Operation

4-26 Compaq AlphaServer ES40 Owner’s GuideTable 4–2 Elements of Dial String and Alert StringDial StringATXDTThe dial string is case sensitive. T

Pagina 34 - Powering Up the System

Using the Remote Management Console 4-274.6.7 Resetting the Escape SequenceThe RMC set escape command sets a new escape sequence.The new escape se

Pagina 35 - Power-Up Displays

System Overview 1-1Chapter 1System OverviewThis chapter provides an overview of the system, including:• System Enclosures• System Chassis—Front Vie

Pagina 36

4-28 Compaq AlphaServer ES40 Owner’s Guide4.7 Resetting the RMC to Factory DefaultsIf the non-default RMC escape sequence has been lost or forgotte

Pagina 37

Using the Remote Management Console 4-29Figure 4–4 RMC Jumpers (Default Positions)PK02111 2 31 2J24J25J26J31J3J2J17. Plug a power cord into

Pagina 38

4-30 Compaq AlphaServer ES40 Owner’s Guide4.8 Troubleshooting TipsTable 4–3 lists possible causes and suggested solutions for symptomsyou might se

Pagina 39

Using the Remote Management Console 4-31Table 4–3 RMC Troubleshooting (Continued)Symptom Possible Cause Suggested SolutionRMC will not answerwhen

Pagina 41

Configuring and Installing Components 5-1Chapter 5Configuring and InstallingComponentsThis chapter shows how to configure and install components in

Pagina 42

5-2 Compaq AlphaServer ES40 Owner’s Guide5.1 Removing Enclosure PanelsOpen and remove the front door. Loosen the screws that allow you toremove th

Pagina 43 - AlphaServer

Configuring and Installing Components 5-3To Remove Enclosure Panels from a TowerThe enclosure panels are secured by captive screws.1. Remove the fr

Pagina 44 - System Consoles

5-4 Compaq AlphaServer ES40 Owner’s GuideFigure 5–2 Enclosure Panel Removal (Pedestal)12PK0234

Pagina 45

Configuring and Installing Components 5-5To Remove Enclosure Panels from a PedestalThe enclosure panels are secured by captive screws.1. Open and r

Pagina 46

1-2 Compaq AlphaServer ES40 Owner’s Guide1.1 System EnclosuresThe Compaq AlphaServer ES40 family consists of a standalone tower, apedestal with exp

Pagina 47

5-6 Compaq AlphaServer ES40 Owner’s Guide 5.2 Removing Covers from the System ChassisWARNING: To prevent injury, access is limited to persons whoha

Pagina 48

Configuring and Installing Components 5-7Figure 5–3 Removing Covers from a TowerPK021654312212

Pagina 49

5-8 Compaq AlphaServer ES40 Owner’s GuideFigure 5–4 Removing Covers from a Pedestal/RackPK021514532

Pagina 50 - Configuration

Configuring and Installing Components 5-95.3 Hot-Plug ComponentsPower supplies and hard drives are hot-plug components. You caninstall these compo

Pagina 51 - Example 2–6 Show Boot*

5-10 Compaq AlphaServer ES40 Owner’s Guide5.4 Power Supply ConfigurationYou can add a power supply for redundancy at any time.Figure 5–5 Power Su

Pagina 52 - Example 2–7 Show Config

Configuring and Installing Components 5-11The system can have the following power configurations:Single Power Supply. A single power supply is pro

Pagina 53

5-12 Compaq AlphaServer ES40 Owner’s Guide5.5 Removing and Replacing Power SuppliesFigure 5–6 Installing a Power Supply (Pedestal/Rack View)3452P

Pagina 54 - TOSHIBA CD-ROM XM-6302B

Configuring and Installing Components 5-131. Loosen the three Phillips screws ➊ that secure the power supply bracket.(There is no need to remove th

Pagina 55

5-14 Compaq AlphaServer ES40 Owner’s Guide5.6 Installing a Hard DriveYou can install a hard drive while the system is running.Figure 5–7 Installin

Pagina 56

Configuring and Installing Components 5-151. Unlock the front door to access the storage drive area.2. Remove a blank bezel for the next available

Pagina 57 - Example 2–8 Show Device

System Overview 1-3Common ComponentsThe basic building block of the system is the chassis, which houses the followingcommon components:• Up to four

Pagina 58 - Example 2–9 Show Memory

5-16 Compaq AlphaServer ES40 Owner’s Guide5.7 Non-Hot-Plug ComponentsCPUs, memory DIMMs, PCI cards, and removable media devices are nothot-plug com

Pagina 59

Configuring and Installing Components 5-17Follow the procedure below before installing CPUs, memory DIMMs, PCI cards,or removable media devices:1.

Pagina 60 - Setting SRM Console Security

5-18 Compaq AlphaServer ES40 Owner’s Guide5.8 CPU ConfigurationBefore installing additional CPUs, become familiar with the location ofthe CPU slots

Pagina 61

Configuring and Installing Components 5-19Figure 5–9 CPU Slot Locations (Tower View)CPU 3CPU 2CPU 1CPU 0PK0229CPU Configuration Rules1. A CPU mus

Pagina 62

5-20 Compaq AlphaServer ES40 Owner’s Guide5.9 Installing CPUsFigure 5–10 CPU Card Installation (Pedestal/Rack View)PK0240123WARNING: To prevent

Pagina 63 - Operation 2-31

Configuring and Installing Components 5-21 WARNING: CPU cards have parts that operate at hightemperatures. Wait 2 minutes after power is removed b

Pagina 64 - =Express ESC=Exit

5-22 Compaq AlphaServer ES40 Owner’s GuideVerification — SRM Console1. Turn on power to the system.5. During power-up, observe the screen display.

Pagina 65

Configuring and Installing Components 5-235.10 Memory ConfigurationBecome familiar with the rules for memory configuration beforeadding DIMMs to th

Pagina 66

5-24 Compaq AlphaServer ES40 Owner’s GuideFigure 5–11 Memory Configuration (Pedestal/Rack View)11335577002244661133557700224466Array 0Sets 0 &

Pagina 67 - Setting Automatic Booting

Configuring and Installing Components 5-25Figure 5–12 Memory Configuration (Tower View)00224466Array 0Sets 0 & 4Array 1Sets 1 & 5Array 2S

Pagina 68

1-4 Compaq AlphaServer ES40 Owner’s Guide1.2 System Chassis—Front View/Top ViewFigure 1–2 Top/Front Components (Pedestal/Rack View)678153264PK020

Pagina 69

5-26 Compaq AlphaServer ES40 Owner’s Guide5.11 Installing DIMMsFigure 5–13 Installing DIMMsPK0205TowerPedestal/Rack12345678111412123

Pagina 70

Configuring and Installing Components 5-27 WARNING: To prevent injury, access is limited to persons whohave appropriate technical training and expe

Pagina 71

5-28 Compaq AlphaServer ES40 Owner’s Guide7. To install the DIMM, align the notches on the gold fingers with theconnector keys as shown in Figure 5

Pagina 72

Configuring and Installing Components 5-298. Secure the DIMM with the clips ➌ on the MMB slot.9. Reinstall the MMB.10. Replace the system card cage

Pagina 73

5-30 Compaq AlphaServer ES40 Owner’s Guide5.12 PCI ConfigurationFigure 5–15 PCI Slot Locations (Pedestal/Rack) 1234567891010-SlotSystem12389106-

Pagina 74

Configuring and Installing Components 5-31Figure 5–16 PCI Slot Locations (Tower)1234567891010-Slot System12 36-Slot System 8910PK0227The PCI slo

Pagina 75

5-32 Compaq AlphaServer ES40 Owner’s Guide5.13 Installing PCI CardsFigure 5–17 PCI Card Installation (Pedestal/Rack View)PK0245231WARNING: To pre

Pagina 76

Configuring and Installing Components 5-33WARNING: To prevent fire, use only modules with currentlimited outputs. See National Electrical Code NFP

Pagina 77 - Booting and Installing

5-34 Compaq AlphaServer ES40 Owner’s GuideVerification — SRM Console1. Turn on power to the system.2. During power-up, observe the screen display f

Pagina 78 - 3.1.1 bootdef_dev

Configuring and Installing Components 5-355.14 Installing a Removable Media Device WARNING: To prevent injury, access is limited to persons whohave

Pagina 79 - 3.1.2 boot_file

System Overview 1-51.3 System Chassis—Rear ViewFigure 1–3 Rear Components (Pedestal/Rack View)231PK0206➊ Power supplies➋ PCI bulkhead➌ I/O ports

Pagina 80 - 3.1.3 boot_osflags

5-36 Compaq AlphaServer ES40 Owner’s GuideFigure 5–18 Installing a 5.25-Inch Device (Pedestal/Rack View)1235446PK0235

Pagina 81

Configuring and Installing Components 5-371. Shut down the operating system and turn off power to the system. Unplugthe power cord from each power

Pagina 82

5-38 Compaq AlphaServer ES40 Owner’s Guide5.15 Installing a Second Disk CageFigure 5–19 Installing a Second Disk Cage321478PK0247956

Pagina 83

Configuring and Installing Components 5-39 WARNING: To prevent injury, access is limited to persons whohave appropriate technical training and expe

Pagina 84 - Booting Tru64 UNIX

5-40 Compaq AlphaServer ES40 Owner’s GuideVerification — SRM Console1. Turn on power to the system.2. When the system powers up to the P00>>&

Pagina 85

Configuring and Installing Components 5-415.16 External SCSI ExpansionExternal SCSI devices, such as tabletop or rack-mounted storage devices, can

Pagina 87 - ➌ sets the internal Internet

Updating Firmware 6-1Chapter 6Updating FirmwareThis chapter describes how to update to a later version of system firmware.Typically, you update sys

Pagina 88

6-2 Compaq AlphaServer ES40 Owner’s Guide6.1 Sources of Firmware UpdatesThe AlphaBIOS firmware for Windows NT and the SRM firmware forUNIX and Open

Pagina 89

Updating Firmware 6-3AlphaBIOS FirmwareThe AlphaBIOS firmware is included on the Alpha Systems Firmware UpdateKit CD-ROM. You can also obtain the

Pagina 90 - Booting OpenVMS

1-6 Compaq AlphaServer ES40 Owner’s Guide1.4 Rear Ports and SlotsFigure 1–4 Rear ConnectorsPK020991 2 3 4 5 6 781012345678910Pedestal/RackTower

Pagina 91

6-4 Compaq AlphaServer ES40 Owner’s Guide6.2 Firmware Update UtilityThe system firmware is updated from a Loadable Firmware UpdateUtility. When yo

Pagina 92 - Example 3–5 InfoServer Boot

Updating Firmware 6-5UPD> updateConfirm update on:Abiossrm[Y/(N)]yWARNING: updates may take several minutes to complete foreach device.

Pagina 93

6-6 Compaq AlphaServer ES40 Owner’s Guide6.3 Manual UpdatesIf RMC firmware or serial ROM (SROM) ever become corrupted, youcan perform a manual upda

Pagina 94

Updating Firmware 6-76.4 Updating from the CD-ROMYou can update the system firmware from CD-ROM, either from theSRM console or the AlphaBIOS consol

Pagina 95

6-8 Compaq AlphaServer ES40 Owner’s Guide6.4.2 Updating from the AlphaBIOS Console1. Insert the Alpha Systems Firmware Update CD into the CD-ROM d

Pagina 96

Updating Firmware 6-96.5 Updating from an OpenVMS System DiskYou can update OpenVMS from a system disk.1. Download the firmware update image from t

Pagina 97

6-10 Compaq AlphaServer ES40 Owner’s Guide6.6 OpenVMS and UNIX Network BootsYou can update OpenVMS using the MOP network protocol. You canupdate T

Pagina 98

Updating Firmware 6-116.6.2 Updating OpenVMS Using the MOP Protocol1. Download the firmware update image from the Firmware Updates Web site.2. Cop

Pagina 99

6-12 Compaq AlphaServer ES40 Owner’s Guide6.7 Upgrading AlphaBIOS over the NetworkYou can upgrade AlphaBIOS over the network if you have set up anA

Pagina 100

Updating Firmware 6-13RequirementsTo upgrade AlphaBIOS over a network, you must meet the followingrequirements:• A DHCP and TFTP server or a BOOTP

Pagina 101

System Overview 1-7Rear Panel Connections➊Modem port—Dedicated 9-pin port for modem connection to remotemanagement console.➋COM2 serial port—Extra

Pagina 103 - Management Console

Troubleshooting 7-1Chapter 7TroubleshootingThis chapter describes procedures for resolving problems with the system. Tocorrect a problem, locate t

Pagina 104 - RMC Overview

7-2 Compaq AlphaServer ES40 User’s Guide7.1 Power-Up Error MessagesThree sets of diagnostics are performed at power-up: RMC, SROM, andSRM. As the

Pagina 105

Troubleshooting 7-3A few error messages that appear on the operator control panel are announcedby audible error beep codes, an indicated in Table 7

Pagina 106 - Operating Modes

7-4 Compaq AlphaServer ES40 User’s Guide7.1.2 Checksum ErrorIf Jump to Console is the last message displayed on the operatorcontrol panel, the con

Pagina 107

Troubleshooting 7-5 ***** Loadable Firmware Update Utility *****➏-------------------------------------------------------------Function

Pagina 108 - 4.2.1 Bypass Modes

7-6 Compaq AlphaServer ES40 User’s Guide7.1.3 No MEM ErrorIf the SROM code cannot find any available memory, a 1-3-3 beep codeis issued (one beep,

Pagina 109

Troubleshooting 7-7➊Indicates failed DIMMs. M identifies the MMB; D identifies the DIMM. Inthis line, DIMM 2 on MMB1 failed.➋Indicates that some

Pagina 110

7-8 Compaq AlphaServer ES40 User’s Guide7.2 RMC Error MessagesTable 7–2 lists the error messages that might be displayed on theoperator control pan

Pagina 111 - Terminal Setup

Troubleshooting 7-9Table 7–2 RMC Error Messages (Continued)Message MeaningWarning MessagesPSn failedPower supply failed. “n” is 0, 1, or 2.OverT

Pagina 112 - Entering the RMC

First Printing, April 1999The information in this publication is subject to change without notice.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR

Pagina 113

1-8 Compaq AlphaServer ES40 Owner’s Guide1.5 Operator Control PanelThe control panel provides system controls and status indicators. Thecontrols a

Pagina 114

7-10 Compaq AlphaServer ES40 User’s Guide7.3 SROM Error MessagesThe SROM power-up identifies errors that may or may not prevent thesystem from comi

Pagina 115 - RMC Command-Line Interface

Troubleshooting 7-11Table 7–3 SROM Error Messages (Continued)Code SROM Message OCP Message7E Configuration error on CPU #2 CfgERR 27D Configurati

Pagina 116

7-12 Compaq AlphaServer ES40 User’s Guide7.4 SRM DiagnosticsThe SRM console event log and SRM console commands help youtroubleshoot problems that d

Pagina 117 - RMC> set com1_mode

Troubleshooting 7-137.4.2 Show Device CommandUse the SRM show device command to list the controllers and bootabledevices in the system. If storage

Pagina 118

7-14 Compaq AlphaServer ES40 User’s Guide7.4.3 Test CommandThe test command verifies all the devices in the system. This commandcan be used on all

Pagina 119 - Field Meaning

Troubleshooting 7-15• A trial diskette with files installed• A trial CD-ROM with files installedThe test script tests devices in the following orde

Pagina 120

7-16 Compaq AlphaServer ES40 User’s Guide7.4.4 Show FRU CommandThe show fru command displays a table showing the physicalconfiguration of the fiel

Pagina 121

Troubleshooting 7-17PWR0 00 30-49448-01.A02 2P90700557 API-7850PWR1 00 30-49448-01.A02 2P90700558 API-7850FAN1

Pagina 122

7-18 Compaq AlphaServer ES40 User’s GuideTable 7–4 Bit Assignments for Error FieldBit MeaningBit 0 is 1 FailureBit 1 is 1 TDD error has been logg

Pagina 123

Troubleshooting 7-197.4.5 Show Error CommandThe show error command displays FRUs that have errors logged. If thedevices installed do not have any

Pagina 124

System Overview 1-9➌Power LED (green). Lights when the power button is pressed.➍Reset button. A momentary contact switch that restarts the syste

Pagina 125

7-20 Compaq AlphaServer ES40 User’s Guide7.4.6 Show Power CommandUse the SRM show power command to determine whether the failure ofa system runnin

Pagina 126

Troubleshooting 7-21➊Power supplies. Power supply 2 is not installed.➋System fans. Fan 3 is not working.➌Temperature sensors on CPUs. CPU 0 is a

Pagina 127

7-22 Compaq AlphaServer ES40 User’s Guide7.4.7 Crash CommandFor fatal errors, the UNIX and OpenVMS operating systems will savethe contents of memo

Pagina 128

Troubleshooting 7-23The SRM crash command forces a crash dump to the selected device for UNIXand OpenVMS systems. Use this command when the system

Pagina 129

7-24 Compaq AlphaServer ES40 User’s Guide7.5 Troubleshooting TablesThis section describes some strategies for troubleshooting problemsthat might pr

Pagina 130

Troubleshooting 7-25Table 7–5 Power ProblemsSymptom ActionSystem does notpower on.Check that AC power is available and all power cordsare plugged

Pagina 131

7-26 Compaq AlphaServer ES40 User’s GuideTable 7–6 Problems Getting to Console ModeSymptom ActionPower-up screen isnot displayed.Interpret the er

Pagina 132 - Troubleshooting Tips

Troubleshooting 7-27Table 7–7 Problems Reported by the ConsoleSymptom ActionPower-up tests are notcompleted.Interpret the error beep codes at pow

Pagina 133

7-28 Compaq AlphaServer ES40 User’s GuideTable 7–8 Boot ProblemsSymptom ActionSystem cannot findboot device.Check the system configuration for th

Pagina 134

Troubleshooting 7-29Table 7–9 Errors Reported by the Operating SystemSymptom ActionSystem has crashed, butSRM console is operating.Press the Halt

Pagina 135 - Components

1-10 Compaq AlphaServer ES40 Owner’s Guide1.6 System BoardThe system board is located on the floor of the system card cage. It hasslots for the CPU

Pagina 136 - Removing Enclosure Panels

7-30 Compaq AlphaServer ES40 User’s Guide7.6 Option Card ProblemsOption card problems can include problems related to network optionsand PCI option

Pagina 137 - ➊. Slide

Troubleshooting 7-31PCI Bus ProblemsPCI bus problems at startup are usually indicated by the inability of the systemto detect the PCI device. Use

Pagina 138

7-32 Compaq AlphaServer ES40 User’s Guide7.7 Troubleshooting the Windows NT Hard DiskTable 7–11 gives AlphaBIOS error messages that indicate hard d

Pagina 139

Troubleshooting 7-33Table 7–11 Troubleshooting the System Hard Disk (Continued)Error Message Possible Cause Corrective Action“No hard driveswere

Pagina 141

Specifications 8-1Chapter 8SpecificationsThis chapter gives specifications for Compaq AlphaServer ES40 systems:• Physical specifications• Environme

Pagina 142

8-2 Compaq AlphaServer ES40 User’s Guide8.1 Physical SpecificationsTable 8–1 Physical Characteristics — TowerDimensionsHeightWidthDepthWeight50.8

Pagina 143 - Hot-Plug Components

Specifications 8-3Table 8–2 Physical Characteristics — PedestalDimensionsHeightWidthDepthWeight78.2 cm (30.8 in.)50.8 cm (20.0 in.)80.6 cm (31.75

Pagina 144 - 00111222

8-4 Compaq AlphaServer ES40 User’s GuideTable 8–3 Physical Characteristics — RackmountDimensionsHeightWidthDepthWeight1. When lifting2. Total a

Pagina 145

Specifications 8-5Table 8–4 Physical Characteristics — CabinetsDimensionsH9A10 M-SeriesHeightWidthDepthWeight170 cm (67.0 in.)60 cm (23.6 in.)110

Pagina 146

System Overview 1-11CPU CardThe system can have up to four CPU cards. The CPU cards are installed on thesystem board. Each CPU card contains a 212

Pagina 147

8-6 Compaq AlphaServer ES40 User’s Guide8.2 Environmental SpecificationsTable 8–5 Environmental Characteristics — All System VariantsTemperature

Pagina 148 - Installing a Hard Drive

Specifications 8-78.3 Electrical SpecificationsTable 8–6 Electrical Characteristics — All System VariantsNominal voltage (Vac)Voltage range (Vac)

Pagina 149

8-8 Compaq AlphaServer ES40 User’s Guide8.4 Regulatory ApprovalsTable 8–7 Regulatory ApprovalsAgency approvalsReviewed toUL: Listed to UL1950 (3r

Pagina 150 - Non-Hot-Plug Components

Specifications 8-98.5 Acoustical DataTable 8–8 gives the noise declaration for the AlphaServer ES40 system.Table 8–8 Acoustical DataAcoustics — D

Pagina 152 - CPU Configuration

Index-1IndexAAcoustics, 8-9AlphaBIOS consoleboot screen, 2-11, 2-13, 3-20CMOS Setup screen, 2-31Display System Configuration screen, 2-30hard disk set

Pagina 153

Index-2Console tests, 7-15Console, selecting, 2-15Consoles, switching between, 2-14Control panel, 1-8Control panel messages, 2-3Controlshalt button, 1

Pagina 154 - Installing CPUs

Index-3Hardware configurationviewing, 2-18Windows NT, 2-30Hot-plug components, 5-9IInfoServer, 3-17Initialization screen, AlphaBIOS, 2-10Installing a

Pagina 155

Index-4redundant, 5-11Power supply LEDs, 1-15Powering up, 2-2Power-on, remote, 1-9Power-on/off, from RMC, 4-20Power-up displaySRM, 2-6SROM, 2-4, 2-5Po

Pagina 156

Index-5PCI, 5-30, 5-31Snoop mode, 4-7Soft bypass mode, 4-7Specifications, 8-2SRM console, 2-13device naming, 2-26power-up display, 2-6security, 2-29SR

Pagina 157 - Memory Configuration

1-12 Compaq AlphaServer ES40 Owner’s Guide1.7 PCI BackplaneThe PCI backplane has two 64-bit, 33 MHz PCI buses that support 64-bitPCI slots. The 64

Pagina 159

System Overview 1-13Table 1–1 shows the correspondence between the physical locations of the slotson the PCI backplane and the logical numbering re

Pagina 160 - Installing DIMMs

1-14 Compaq AlphaServer ES40 Owner’s Guide1.8 Power SuppliesThe power supplies provide power to components in the systemchassis. The number of pow

Pagina 161

System Overview 1-15One to three power supplies provide power to components in the system chassis.The system supports redundant power configuration

Pagina 162

1-16 Compaq AlphaServer ES40 Owner’s Guide1.9 Removable Media StorageThe system chassis houses a CD-ROM drive ➊ and a high-density 3.5-inch floppy

Pagina 163 - ➌ on the MMB slot

System Overview 1-171.10 Hard Disk StorageThe system chassis can have either one or two storage disk cages.You can install four 1.6-inch hard drive

Pagina 164 - PCI Configuration

Attention! Ceci est un produit de Classe A. Dans un environnement domestique, ceproduit risque de créer des interférences radioélectriques, il appar

Pagina 165 - 6-Slot System

1-18 Compaq AlphaServer ES40 Owner’s Guide1.11 System AccessAt the time of delivery, the system keys are taped inside the small frontdoor that prov

Pagina 166 - Installing PCI Cards

System Overview 1-19Both the tower and pedestal systems have a small front door through whichthe control panel and removable media devices are acce

Pagina 167

1-20 Compaq AlphaServer ES40 Owner’s Guide1.12 Console TerminalThe console terminal can be a serial (character cell) terminalconnected to the COM1

Pagina 168

Operation 2-1Chapter 2OperationThis chapter gives basic operating instructions, including powering up andconfiguring the machine. This chapter has

Pagina 169

2-2 Compaq AlphaServer ES40 Owner’s Guide2.1 Powering Up the SystemTo power up the system, press the power button. Testing begins, andstatus shows

Pagina 170

Operation 2-32.2 Power-Up DisplaysPower-up information is displayed on the operator control panel andon the console terminal startup screen. Messa

Pagina 171

2-4 Compaq AlphaServer ES40 Owner’s Guide2.2.1 SROM Power-Up DisplayExample 2–1 Sample SROM Power-Up DisplaySROM Power-Up Display OCP MessageSRO

Pagina 172 - Installing a Second Disk Cage

Operation 2-5➊When the system powers up, the SROM code is loaded into the I-cache(instruction cache) on the first available CPU, which becomes the

Pagina 173 - Install the SCSI controller

2-6 Compaq AlphaServer ES40 Owner’s Guide2.2.2 SRM Console Power-Up DisplayAt the completion of SROM power-up, the primary CPU transferscontrol to

Pagina 174

Operation 2-7➊The primary CPU prints a message indicating that it is running the console.Starting with this message, the power-up display is sent t

Pagina 176

2-8 Compaq AlphaServer ES40 Owner’s GuideExample 2–2 SRM Power-Up Display (Continued)entering idle loopinitializing keyboardstarting console on C

Pagina 177 - Updating Firmware

Operation 2-9➎The console is started on the secondary CPUs. The example shows a four-processor system.➏Various diagnostics are performed.➐Systems

Pagina 178 - Sources of Firmware Updates

2-10 Compaq AlphaServer ES40 Owner’s Guide2.2.3 AlphaBIOS Startup ScreensIf the system is running the Windows NT operating system, the SRMconsole

Pagina 179

Operation 2-11Example 2–4 AlphaBIOS Boot Screen AlphaBIOS 5.68Please select the operating system to start:Windows NT Serv

Pagina 180 - Firmware Update Utility

2-12 Compaq AlphaServer ES40 Owner’s Guide2.3 System ConsolesSystem console programs are located in a flash ROM (read-onlymemory) on the system boa

Pagina 181

Operation 2-13SRM ConsoleSystems running the Tru64 UNIX or OpenVMS operating systems areconfigured from the SRM console, a command-line interface (

Pagina 182 - Manual Updates

2-14 Compaq AlphaServer ES40 Owner’s Guide2.3.1 Switching Between ConsolesUnder some circumstances, you may need to switch between the systemconso

Pagina 183 - Updating from the CD-ROM

Operation 2-152.3.2 Selecting the Console and Display DeviceThe SRM os_type environment variable determines which userinterface (SRM or AlphaBIOS)

Pagina 184

2-16 Compaq AlphaServer ES40 Owner’s GuideYou can verify the display device with the SRM show console command andchange the display device with the

Pagina 185

Operation 2-172.3.3 Setting the Control Panel MessageIf you are running Tru64 UNIX or OpenVMS, you can create acustomized message to be displayed

Pagina 186

vContentsPreface xiChapter 1 System Overview1.1 System Enclosures 1-21.2 System Chassis—Front View/Top View 1-41.3 System Chassis—Rear View 1-51.

Pagina 187

2-18 Compaq AlphaServer ES40 Owner’s Guide2.4 Displaying a Tru64 UNIX or OpenVMSConfigurationView the system hardware configuration for UNIX and Op

Pagina 188 - Run new AlphaBIOS

Operation 2-192.4.1 Displaying Boot Environment VariablesUse the show boot* command to list the boot environment variables.Example 2–6 Show Boot

Pagina 189

2-20 Compaq AlphaServer ES40 Owner’s Guide2.4.2 Displaying the Logical ConfigurationUse the show config command to display the logical configurati

Pagina 190

Operation 2-21➊Firmware. Version numbers of the SRM console, AlphaBIOS (ARC)console, PALcode, serial ROM, RMC ROM, and RMC flash ROM➋Processors.

Pagina 191 - Troubleshooting

2-22 Compaq AlphaServer ES40 Owner’s GuideExample 2–7 Show Config (Continued)Slot Option Hose 0, Bus 0, PCI ➎ 2/0 NCR 53C896 pke0.7

Pagina 192 - Power-Up Error Messages

Operation 2-23➎PCI bus information.The “Slot” column lists the logical slots seen by the system. These are notthe physical slots into which device

Pagina 193

2-24 Compaq AlphaServer ES40 Owner’s GuideTable 2–1 Correspondence Between Logical and Physical PCI SlotsPhysical Slot Logical Slot PCI 01 1 Devi

Pagina 194

Operation 2-252.4.3 Displaying the Bootable DevicesUse the show device command to display the bootable devices. DK =SCSI drive; DQ = IDE drive; D

Pagina 195

2-26 Compaq AlphaServer ES40 Owner’s Guide2.4.4 Viewing Memory ConfigurationUse the show memory command to view the configuration of mainmemory.Ex

Pagina 196 - 7.1.3 No MEM Error

Operation 2-272.5 Setting SRM Environment VariablesYou may need to set several SRM console environment variables andbuilt-in utilities to configure

Pagina 197

viChapter 3 Booting and Installing an Operating System3.1 Setting Boot Options for UNIX or OpenVMS 3-23.2 Booting Tru64 UNIX 3-83.3 Starting a Tru64

Pagina 198 - RMC Error Messages

2-28 Compaq AlphaServer ES40 Owner’s Guide2.6 Setting SRM Console SecurityYou can set the SRM console to secure mode to prevent unauthorizedpersonn

Pagina 199

Operation 2-292.7 Displaying a Windows NT Hardware ConfigurationView a Windows NT configuration from AlphaBIOS.1. From the AlphaBIOS Setup screen,

Pagina 200 - SROM Error Messages

2-30 Compaq AlphaServer ES40 Owner’s Guide2.8 Setting Up a System for Windows NTBefore you boot Windows NT, set the system date and time and set up

Pagina 201

Operation 2-312.8.1 Setting the Date and TimeSet the date and time from the CMOS Setup screen.Figure 2–4 CMOS Setup ScreenDate: Friday,

Pagina 202 - SRM Diagnostics

2-32 Compaq AlphaServer ES40 Owner’s Guide2.8.2 Setting Up the Hard DiskSet up the hard disk from the Hard Disk Setup screen.Figure 2–5 Hard Dis

Pagina 203 - 7.4.2 Show Device Command

Operation 2-332.8.3 Setting the Level of Memory TestingSet the level of memory testing that occurs when the system is powercycled from the advance

Pagina 204 - Example 7–4 Test Command

2-34 Compaq AlphaServer ES40 Owner’s Guide2.8.4 Setting Password ProtectionPassword protection provides two levels of security for your WindowsNT

Pagina 205

Operation 2-352.9 Setting Automatic BootingWindows NT systems are factory set to auto start; UNIX and OpenVMSsystems are factory set to halt in the

Pagina 206 - ➊ ➋➌ ➍ ➎ ➏

2-36 Compaq AlphaServer ES40 Owner’s Guide2.9.1 Windows NT and Auto StartOn Windows NT systems the Auto Start option is enabled by default,which c

Pagina 207 - Continued on next page

Operation 2-372.9.2 Setting Tru64 UNIX or OpenVMS Systems to Auto StartThe SRM auto_action environment variable determines the defaultaction the s

Pagina 208

viiChapter 6 Updating Firmware6.1 Sources of Firmware Updates 6-26.2 Firmware Update Utility 6-46.3 Manual Updates 6-66.4 Updating from the CD-ROM 6-

Pagina 209 - 7.4.5 Show Error Command

2-38 Compaq AlphaServer ES40 Owner’s Guide2.10 Changing the Default Boot DeviceIt is not necessary to modify the boot file setting for Windows NT.

Pagina 210 - 7.4.6 Show Power Command

Operation 2-392.11 Running AlphaBIOS-Based UtilitiesDepending upon the type of hardware you have, you may have to runhardware configuration utiliti

Pagina 211 - Troubleshooting 7-21

2-40 Compaq AlphaServer ES40 Owner’s Guide2.11.1 Running Utilities from a VGA MonitorIf you are running Windows NT, no terminal setup is required

Pagina 212 - Example 7–8 Crash Command

Operation 2-414. In the Run Maintenance Program dialog box, type the name of the programto be run in the Program Name field. Then Tab to the Locati

Pagina 213

2-42 Compaq AlphaServer ES40 Owner’s Guide2.11.2 Setting Up Serial ModeSerial mode requires a VT320 or higher (or equivalent) terminal. Torun Alp

Pagina 214 - Troubleshooting Tables

Operation 2-432.11.3 Running Utilities from a Serial TerminalUtilities are run from a serial terminal the same way as from a VGAmonitor. The menus

Pagina 215 - Table 7–5 Power Problems

2-44 Compaq AlphaServer ES40 Owner’s Guide1. Issue the alphabios command at the P00>>> prompt to start theAlphaBIOS console.2. From the Al

Pagina 216

Booting and Installing an Operating System 3-1Chapter 3Booting and Installingan Operating SystemThis chapter gives instructions for booting the Tru6

Pagina 217

3-2 Compaq AlphaServer ES40 Owner’s Guide3.1 Setting Boot Options for UNIX or OpenVMSYou can set a default boot device, boot flags, and network boo

Pagina 218 - Table 7–8 Boot Problems

Booting and Installing an Operating System 3-3The syntax is:set bootdef_dev boot_deviceboot_deviceThe name of the device on which the system softwar

Pagina 219

viii2–2 AlphaBIOS Setup Screen 2-122–3 Display System Configuration Screen 2-302–4 CMOS Setup Screen 2-322–5 Hard Disk Setup Screen 2-332–6 Advanced C

Pagina 220 - Option Card Problems

3-4 Compaq AlphaServer ES40 Owner’s Guide3.1.3 boot_osflagsThe boot_osflags environment variable sets the default boot flags and,for OpenVMS, a ro

Pagina 221

Booting and Installing an Operating System 3-5OpenVMS SystemsOpenVMS systems require an ordered pair as the flags_value argument:root_number and boo

Pagina 222

3-6 Compaq AlphaServer ES40 Owner’s GuideExampleIn the following UNIX example, the boot flags are set to autoboot the system tomultiuser mode when

Pagina 223

Booting and Installing an Operating System 3-73.1.5 ei*0_protocols or ew*0_protocolsThe ei*0_protocols or ew*0_protocols environment variable sets

Pagina 224

3-8 Compaq AlphaServer ES40 Owner’s Guide3.2 Booting Tru64 UNIXUNIX can be booted from a CD-ROM on a local drive (a CD-ROM driveconnected to the sy

Pagina 225 - Specifications

Booting and Installing an Operating System 3-9Loading vmunix symbol table ... [1333528 bytes]sysconfigtab: attribute Per-proc-address-space not in s

Pagina 226 - Physical Specifications

3-10 Compaq AlphaServer ES40 Owner’s Guide3.2.1 Booting UNIX over the NetworkTo boot your UNIX system over the network, make sure the system isreg

Pagina 227 - Operating

Booting and Installing an Operating System 3-11Systems running Tru64 UNIX support network adapters, designated ew*0 orei*0. The asterisk stands for

Pagina 228

3-12 Compaq AlphaServer ES40 Owner’s Guide3.3 Starting a Tru64 UNIX InstallationUNIX is installed from the CD-ROM drive connected to the system. T

Pagina 229 - H9A15 M-Series

Booting and Installing an Operating System 3-13There are two types of installations:o The Default Installation installs a mandatory set of softwa

Pagina 230 - Environmental Specifications

ix4–1 Status Command Fields 4-174–2 Elements of Dial String and Alert String 4-274–3 RMC Troubleshooting 4-317–1 Error Beep Codes 7-27–2 RMC Error Mes

Pagina 231 - Electrical Specifications

3-14 Compaq AlphaServer ES40 Owner’s Guide3.4 Booting OpenVMSOpenVMS can be booted from a CD-ROM on a local drive (the CD-ROMdrive connected to the

Pagina 232 - Regulatory Approvals

Booting and Installing an Operating System 3-15Example 3–4 shows a boot from a CD-ROM on a local drive. The example isabbreviated. For complete in

Pagina 233 - Acoustical Data

3-16 Compaq AlphaServer ES40 Owner’s Guide3.4.1 Booting OpenVMS from the InfoServerYou can boot OpenVMS from a LAN device on the InfoServer. Thed

Pagina 234

Booting and Installing an Operating System 3-17Network Initial System Load Function ➌Version 1.2FUNCTIONIDFUNCTION1 - Display Menu2 - Help3 - Choose

Pagina 235

3-18 Compaq AlphaServer ES40 Owner’s Guide3.5 Starting an OpenVMS InstallationAfter you boot the operating system CD-ROM, an installation menu isdi

Pagina 236

Booting and Installing an Operating System 3-191. Boot the OpenVMS operating system CD-ROM.2. Choose option 1 (Install or upgrade OpenVMS Alpha). T

Pagina 237

3-20 Compaq AlphaServer ES40 Owner’s Guide3.6 Booting Windows NTMicrosoft Windows NT is started from the AlphaBIOS boot screen. Figure 3–1 Alpha

Pagina 238

Booting and Installing an Operating System 3-21Before You Can Boot Windows NT• The AlphaBIOS console must be running. Windows NT systems are factor

Pagina 239

3-22 Compaq AlphaServer ES40 Owner’s Guide3.7 Starting a Windows NT InstallationWindows NT is installed from CD-ROM. Insert the CD-ROM in the drive

Pagina 240

Booting and Installing an Operating System 3-23If this is a new Windows NT installation, set the system date and time and setup the hard disk as des

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