Compaq ProLiant 8500 Specifiche

ProLiant 8500 ServerMaintenance and Service GuideThird Edition (April 2000)Part Number 124847-003Spare Part Number 123190-003Compaq Computer Corporati

x Compaq ProLiant 8500 Server Maintenance and Service GuideGetting HelpIf you have a problem and have exhausted the information in this guide, you c

3-22 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-23Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action 1779-Slot X DriveA

3-24 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-25Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action1786-Slot 1 DriveAr

3-26 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-27Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action1789-Slot X DriveAr

3-28 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-29Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action1799-Drive Array -D

3-30 Compaq ProLiant 8500 Server Maintenance and Service GuideDiagnostics SoftwareTest Error Codes tables include all test error codes generated by

Diagnostic Tools 3-31100 – 199, Primary Processor Test Error CodesThe 100 series of diagnostic error codes identifies failures with processor and sy

About This Guide xiCompaq Technical SupportIn North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ.This service is avail

3-32 Compaq ProLiant 8500 Server Maintenance and Service Guide200 – 299, Memory Test Error CodesThe 200 series of diagnostic error codes identifies

Diagnostic Tools 3-33400 – 499, Parallel Printer Test Error CodesThe 400 series of diagnostic error codes identifies failures with parallel printer

3-34 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-7Video Display Unit Test Error Codes continuedError Code Description Recommend

Diagnostic Tools 3-35800 – 899, Monochrome Video Board Test Error CodesThe 800 series of diagnostic error codes identifies failures with monochrome

3-36 Compaq ProLiant 8500 Server Maintenance and Service Guide1200 – 1299, Modem Communications Test Error CodesThe 1200 series of diagnostic error

Diagnostic Tools 3-37Table 3-12Hard Drive Test Error Codes continuedError Code Description Recommended Action1715-xx Hard drive head select test fai

3-38 Compaq ProLiant 8500 Server Maintenance and Service Guide2400 – 2499, Advanced VGA Board Test Error CodesThe 2400 series of diagnostic error co

Diagnostic Tools 3-39Table 3-14Advanced VGA Board Test Error Codes continuedError Code Description Recommended Action2432-xx 320 x 200 graphics (256

3-40 Compaq ProLiant 8500 Server Maintenance and Service Guide6500 – 6599, SCSI Hard Drive Test Error CodesThe 6500 series of diagnostic error codes

Diagnostic Tools 3-416700 – 6799, SCSI Tape Drive Test Error CodesThe 6700 series of diagnostic error codes identifies failures with tape cartridges

Chapter 1Illustrated Parts CatalogThis chapter provides the illustrated parts breakdown and a spare parts list for theCompaq ProLiant™ 8500 Server wit

3-42 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-19Server Manager/R Board Test Error Codes continuedError Code Description Reco

Diagnostic Tools 3-43Array Diagnostic UtilityArray Diagnostic Utility (ADU) is a Windows-based software tool designed to run on allCompaq servers th

3-44 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-21ADU Diagnostic MessagesMessage Description Recommended ActionAccelerator boa

Diagnostic Tools 3-45Table 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionAccelerator status:Obsolete datadetectedDuring

3-46 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionBoard

Diagnostic Tools 3-47Table 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionController reportedPOST error.Error Code: XThe

3-48 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionDrive

Diagnostic Tools 3-49Table 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionIdentify logical drivedata did not matchwith N

3-50 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionLogic

Diagnostic Tools 3-51Table 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionSCSI Port XDrive ID X is notstamped formonitor

1-2 Compaq ProLiant 8500 Server Maintenance and Service GuideMechanical Parts Exploded View6721345Figure 1-1. Mechanical parts exploded view

3-52 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-21ADU Diagnostic Messages continuedMessage Description Recommended ActionUnkno

Diagnostic Tools 3-53Integrated Management LogOn servers supporting the Integrated Management Display, the Compaq Integrated ManagementLog (IML) rep

3-54 Compaq ProLiant 8500 Server Maintenance and Service GuideViewing the Event List 1. From Compaq Insight Manager, select the appropriate server

Diagnostic Tools 3-55Event ListThe Event List displays the affected components and the associated error messages. Althoughthe same basic information

3-56 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-22Event Messages continuedEvent Type Event Message Recommended ActionProcessor

Diagnostic Tools 3-57Table 3-22Event Messages continuedEvent Type Event Message Recommended ActionOperating SystemBlue Screen Trap: Cause [NT]Kernel

3-58 Compaq ProLiant 8500 Server Maintenance and Service GuideAutomatic Server Recovery-2Automatic Server Recovery-2 (ASR-2) lets the server restart

Diagnostic Tools 3-59Attended RecoveryFor attended recovery, ASR-2 performs the following actions: Logs the error information to the IML Resets

3-60 Compaq ProLiant 8500 Server Maintenance and Service GuideYou can configure the server to start Compaq utilities in four different ways: Witho

Diagnostic Tools 3-61Compaq Health DriverIMPORTANT: Before configuring ASR-2, verify that the System Configuration Utility and Diagnosticssoftware

Illustrated Parts Catalog 1-3Table 1-1Mechanical Spare Parts ListItem Description Spares Part NumberChassis1 Chassis 122231-0012 Top access panel 1

3-62 Compaq ProLiant 8500 Server Maintenance and Service GuideThe following ASR-2 flow chart shows you the sequence of events after a hardware or so

Diagnostic Tools 3-63Booting into Compaq utilitiesWhen you enable ASR-2 to start into Compaq utilities and a critical error occurs, the operatingsys

3-64 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-24Compaq System Configuration UtilityPager Settings for Booting into Compaq Ut

Diagnostic Tools 3-65Table 3-24Compaq System Configuration UtilityPager Settings for Booting into Compaq Utilities continuedPager Data Setting Descr

3-66 Compaq ProLiant 8500 Server Maintenance and Service GuideThe System Configuration Utility settings should resemble the settings in Table 3-25wh

Diagnostic Tools 3-67Server Health LogsIn some servers, Server Health Logs are replaced by the IML, if it is supported. See “IntegratedManagement Di

3-68 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-26ASR-2 IML or Critical Error Log Messages continuedMessage DescriptionCaution

Diagnostic Tools 3-69Revision History TableSome errors can be resolved by reviewing changes to the server configuration. The server has anAutomatic

3-70 Compaq ProLiant 8500 Server Maintenance and Service GuideStorage Automatic ReconstructionThis feature automatically reconstructs data to an onl

Diagnostic Tools 3-71ROMPaq Error Recovery OptionsFrom time to time it may be desirable to upgrade the current system ROM. Some reasons forthis incl

1-4 Compaq ProLiant 8500 Server Maintenance and Service GuideProcessor and Memory Module Exploded View8d8c8a8b1110b91210a15a1315b1416a15d15cFigure 1

3-72 Compaq ProLiant 8500 Server Maintenance and Service Guide 6. The server makes two long beeps to indicate that you are in Disaster Recovery Mod

Diagnostic Tools 3-73Compaq Insight ManagerCompaq Insight Manager is the Compaq application for easily managing network devices.Compaq Insight Manag

3-74 Compaq ProLiant 8500 Server Maintenance and Service Guide Support for these operating systems: Microsoft Windows NT Novell NetWare, intra

Chapter 4Connectors, Switches, and LED IndicatorsThe graphics and tables in this section show the connector locations on the rear panel,I/O board, and

4-2 Compaq ProLiant 8500 Server Maintenance and Service GuideConnectorsRear Panel1234567Figure 4-1. Compaq ProLiant 8500 server rear panel connecto

Connectors, Switches, and LED Indicators 4-3I/O Board11 10 9 8 7 6 5 4 3 2 12022211918 15 14 1217 16 1323Figure 4-2. Compaq ProLiant 8500 server I/

4-4 Compaq ProLiant 8500 Server Maintenance and Service GuideProcessor Board110876543291112Figure 4-3. Compaq ProLiant 8500 server processor board

Connectors, Switches, and LED Indicators 4-5SwitchesThis section contains graphics and tables showing switch locations and settings on the processor

4-6 Compaq ProLiant 8500 Server Maintenance and Service GuideProcessor Boardon1 2 3 4SW1on1 2 3 4SW21122Figure 4-5. Compaq ProLiant 8500 server pro

Connectors, Switches, and LED Indicators 4-7SW1 - SW4 Processor Board Bus/Core Frequency RatioProcessor board bus/core frequency ratio switches can

Illustrated Parts Catalog 1-5Table 1-2Processor and Memory Module Spare Parts ListItem Description Spares Part NumberBoards8 Processor module with p

4-8 Compaq ProLiant 8500 Server Maintenance and Service GuideLED IndicatorsThis section contains graphics and tables showing LED locations and funct

Connectors, Switches, and LED Indicators 4-9Hot-Pluggable I/O Fan LED IndicatorsFigure 4-7 and Table 4-9 show the location and identification of the

4-10 Compaq ProLiant 8500 Server Maintenance and Service GuidePCI Hot Plug LED IndicatorsThe PCI Hot Plug amber LED and green LED indicators (sh

Connectors, Switches, and LED Indicators 4-111 23Figure 4-9. PCI Hot Plug LED indicators in the I/O moduleTable 4-10 shows the appropriate slot con

4-12 Compaq ProLiant 8500 Server Maintenance and Service GuidePower Supply LED IndicatorsFigure 4-10 and Table 4-11 show the location and a descript

Connectors, Switches, and LED Indicators 4-13Hot-Pluggable SCSI Hard Drive IndicatorsFigure 4-11 and Table 4-12 show the location and meaning of the

Chapter 5Physical, Operating, and PerformanceSpecificationsThis section provides operating and performance specifications for the following components

5-2 Compaq ProLiant 8500 Server Maintenance and Service GuideSystem UnitTable 5-1System Unit SpecificationsDimensionsHeight 30.83 cm (12.14 inches)W

Physical, Operating, and Performance Specifications 5-3Power SupplyTable 5-2Power Supply SpecificationsGeneral specificationsFull output ratingTo 40

5-4 Compaq ProLiant 8500 Server Maintenance and Service GuideDual Inline Memory Module (DIMM)Table 5-3DIMM SpecificationsSize 128-MB, 256-MB, 512-M

1-6 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 1-2Processor and Memory Module Spare Parts List continuedItem Description Spares

Physical, Operating, and Performance Specifications 5-524X Max IDE CD-ROM DriveTable 5-524X Max IDE CD-ROM Drive SpecificationsDimensionsHeight 4.29

5-6 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 5-524X Max IDE CD-ROM Drive Specifications continuedAudio output levelLine out 0.

Physical, Operating, and Performance Specifications 5-7Hot-Pluggable Wide Ultra3 SCSI Hard DrivesTable 5-7Hot-Pluggable Wide Ultra3 SCSI Hard Drives

5-8 Compaq ProLiant 8500 Server Maintenance and Service GuideCompaq Integrated Smart Array ControllerTable 5-8Compaq Integrated Smart Array Controll

Physical, Operating, and Performance Specifications 5-9Compaq NC3131 Fast Ethernet Controller/64 PCI Dual Port 10/100Table 5-9Fast Ethernet Controll

IndexSymbols and Numbers2-slot plenumremoving 2-50replacing 2-509-slot hot-plug basketremoving 2-42replacing 2-43Aa correctable memory error o

2 Compaq ProLiant 8500 Server Maintenance and Service Guidestandby recoveryserver option 3-60server port 3-60timeout 3-60thermal shutdown 3-

Index 3test error codes 3-40weight 5-5width 5-5CD-ROM drive cable, partnumber 1-11central support bracketremoving 2-47replacing 2-47chas

4 Compaq ProLiant 8500 Server Maintenance and Service Guidedisk 0 failure 3-23disk 1 failure 3-23disk controller failure 3-23diskette drive da

Index 5175 3-91764 3-201766 3-201767 3-201768 3-201773 3-21178 3-91787 3-251792 3-271795 3-281796 3-281797 3-281798 3-2817

Illustrated Parts Catalog 1-7Media Module Exploded View1817b21221920Figure 1-3. Media module exploded view

6 Compaq ProLiant 8500 Server Maintenance and Service Guide602-XX 3-34603-XX 3-34604-XX 3-34605 3-12605-XX 3-34606-XX 3-34607-XX 3-346

Index 7Controller detected. NVRAMconfiguration notpresent 3-46controller firmware needsupgrading 3-46controller located in specialvideo slot 3

8 Compaq ProLiant 8500 Server Maintenance and Service Guidedrive ID x replaced on agood volume 3-51drive ID x RIS copymismatch 3-51drive ID Y fi

Index 9Ffailure condition recovery, harddrives 2-16fan assembly connector,identified 4-3fan cage assemblyremoving 2-46replacing 2-46fan cage

10 Compaq ProLiant 8500 Server Maintenance and Service GuideI/O expansion slot coverremoving 2-39replacing 2-39I/O expansion slotslocating 2-3

Index 11locked SCSI bus detected 3-17logsCritical Error 3-67Integrated Management 3-67Server Health 3-67viewing 3-67LVDS 1-inch hard drive

12 Compaq ProLiant 8500 Server Maintenance and Service Guidenetwork IPaddress, setting 3-65net mask, setting 3-65router address,setting 3-65ne

Index 13plenums 1-6, 1-11port PCI retainers 1-6, 1-11power supply 1-3power switch assembly withLED 1-8processor bezel 1-8processor drawer

14 Compaq ProLiant 8500 Server Maintenance and Service Guideprocessorremoving 2-27replacing 2-27test error codes 3-31processor and memory modu

Index 15SCSI tape drive, test errorcodes 3-41SCSI/IDE CD-ROM drive, test errorcodes 3-40secondary controller or diskfailure 3-27secondary disk

1-8 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 1-3Media Module Spare Parts ListItem Description Spares Part NumberChassis17 Fron

16 Compaq ProLiant 8500 Server Maintenance and Service GuideSystem Configuration Utilityaccessing 3-5booting remotely 3-65description 3-3execu

Index 17troubleshootinghard drives 2-16processors 3-9Uunsupported processordetected 3-9Upgrade Firmware utility,accessing 3-30UPS shutdown t

Notice© 2000 Compaq Computer Corporation.Compaq, Compaq Insight Manager, ProLiant, QuickFind, ROMPaq, SmartStart, and the Compaq logoRegistered in U.

Illustrated Parts Catalog 1-9I/O Module Exploded View26a29e29i28b26b23d272526c23a23b2429g26d29f29k29lFigure 1-4. I/O module exploded view

1-10 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 1-4I/O Module Spare Parts ListItem Description Spare Part NumberChassis23 I/O Mo

Illustrated Parts Catalog 1-11Table 1-4I/O Module Spare Parts List continuedItem Description Spare Part Number29 Miscellaneous plastics kit*a) Memor

1-12 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 1-5Miscellaneous and Options Spare Parts List continuedItem Description Spare Pa

Chapter 2Removal and Replacement ProceduresThis chapter provides subassembly/module-level removal and replacement procedures forCompaq ProLiant 8500 s

2-2 Compaq ProLiant 8500 Server Maintenance and Service GuideElectrostatic Discharge InformationA discharge of static electricity can damage static-

Removal and Replacement Procedures 2-3Preparation ProceduresSystem power in Compaq ProLiant 8500 servers does not completely shut off with the front

2-4 Compaq ProLiant 8500 Server Maintenance and Service GuideBefore beginning any of the removal and replacement procedures for non-hot-pluggabledev

Removal and Replacement Procedures 2-5 Server Warnings and PrecautionsWARNING: To reduce the risk of personal injury from electric shock and hazard

2-6 Compaq ProLiant 8500 Server Maintenance and Service GuideCompaq ProLiant 8500 ServerIn Compaq ProLiant 8500 servers, options, and accessories ar

ContentsAbout This GuideText Conventions ...viiSymb

Removal and Replacement Procedures 2-7132Figure 2-2. Compaq ProLiant 8500 server – rear viewTable 2-2Rear ComponentsItem DescriptionI/O module with

2-8 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 2-3Module and Bay Components continuedModule Contents To AccessProcessor andmemor

Removal and Replacement Procedures 2-9NOTE: Compaq recommends leaving the top access panel locked during normal use. 3. Lift the forward-most edge

2-10 Compaq ProLiant 8500 Server Maintenance and Service GuideMedia Module BezelTo remove the media module bezel: 1. Perform the preparation proced

Removal and Replacement Procedures 2-11Media ModuleCAUTION: Removable media blank bezels and hot-pluggable drive cage blanking panels mustbe instal

2-12 Compaq ProLiant 8500 Server Maintenance and Service Guide 3. Pull the media module out of the chassis until it contacts the module stop latch

Removal and Replacement Procedures 2-13Integrated Management DisplayTo remove the Integrated Management Display (IMD): 1. Perform the preparation p

2-14 Compaq ProLiant 8500 Server Maintenance and Service Guide 5. Press inward the two locking tabs on the rear of the display panel . 6. Pull th

Removal and Replacement Procedures 2-15Hard Drive BlankTo remove a hard drive blank from a hard drive bay: 1. Push the side of the retaining clip i

2-16 Compaq ProLiant 8500 Server Maintenance and Service GuideHot-Pluggable Drive Replacement GuidelinesYou should be able to hot-plug a drive durin

iv Compaq ProLiant 8500 Server Maintenance and Service GuideRemoval and Replacement ProcedurescontinuedProcessor and Memory Module...

Removal and Replacement Procedures 2-17CAUTION: Do not turn off an attached disk drive enclosure when the server containing theSmart Array Controll

2-18 Compaq ProLiant 8500 Server Maintenance and Service GuideMedia Module Cable Routing Diagram1 2 3 4 5Figure 2-12. Media module cable routing di

Removal and Replacement Procedures 2-19Processor and Memory ModuleShipping ScrewTo loosen the shipping screw: 1. Perform the preparation procedures

2-20 Compaq ProLiant 8500 Server Maintenance and Service GuideOpening and Removing the Processor and Memory ModuleTo open the processor and memory m

Removal and Replacement Procedures 2-21 3. Pull the processor and memory module out of the chassis until it contacts the modulestop latches . 4. P

2-22 Compaq ProLiant 8500 Server Maintenance and Service GuideMemory BoardWARNING: To reduce the risk of personal injury from hot surfaces, allow t

Removal and Replacement Procedures 2-23Dual Inline Memory ModulesCompaq ProLiant 8500 servers ship with 128-MB, 256-MB, 512-MB, or 1-GB SynchronousD

2-24 Compaq ProLiant 8500 Server Maintenance and Service GuideAny combination of SDRAM DIMMs can be used as long as the guidelines explained earlier

Removal and Replacement Procedures 2-25To remove a DIMM: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapte

2-26 Compaq ProLiant 8500 Server Maintenance and Service GuideProcessor Board LayoutFigure 2-19 and Table 2-6 show the processor board layout and pr

Contents vDiagnostic ToolscontinuedDiagnostics Software...

Removal and Replacement Procedures 2-27ProcessorCAUTION: Handle the processor only by the ejectors. If you must set the processor down, lay itdown

2-28 Compaq ProLiant 8500 Server Maintenance and Service GuideCAUTION: The Processor Power Module must be installed before you install the accompan

Removal and Replacement Procedures 2-29Processor Power ModuleCAUTION: The processor must be removed before you remove the Processor Power Module.At

2-30 Compaq ProLiant 8500 Server Maintenance and Service GuideProcessor Terminator BoardTo remove a processor terminator board: 1. Rotate the eject

Removal and Replacement Procedures 2-31Middle Air BaffleIMPORTANT: The middle air baffle must be installed during operation of the server to ensure

2-32 Compaq ProLiant 8500 Server Maintenance and Service GuideCache AcceleratorsIMPORTANT: Cache accelerators must be installed when processors are

Removal and Replacement Procedures 2-33After replacing the cache accelerator, complete the following steps to clear the cache acceleratorPOST Error

2-34 Compaq ProLiant 8500 Server Maintenance and Service GuideI/O ModuleThe I/O module is located at the rear of the server. Remove it to replace or

Removal and Replacement Procedures 2-35 6. To completely remove the I/O module from the chassis, press in on the module stoplatches , and pull the

2-36 Compaq ProLiant 8500 Server Maintenance and Service GuideRemoving the I/O Module from a Rack-Mounted ServerTo remove the I/O module from a rack

vi Compaq ProLiant 8500 Server Maintenance and Service GuideConnectors, Switches, and LED IndicatorscontinuedLED Indicators ...

Removal and Replacement Procedures 2-37 6. Rotate the cable management arm to the left and out of the way .3Figure 2-28. Rotating the cable manag

2-38 Compaq ProLiant 8500 Server Maintenance and Service GuideLocating the I/O Expansion SlotsThe I/O expansion slots are located on the I/O board i

Removal and Replacement Procedures 2-39Table 2-7Bus Distribution of PCI Hot Plug SlotsBus Number Associated PCI Bus PCI Hot Plug Slot Number1PCI bus

2-40 Compaq ProLiant 8500 Server Maintenance and Service GuidePCI Expansion BoardCAUTION: DO NOT open the slot release lever unless the green PCI H

Removal and Replacement Procedures 2-41 4. When the green LED is off, disconnect the cables to the PCI expansion board. 5. Press down on the top o

2-42 Compaq ProLiant 8500 Server Maintenance and Service Guide9-Slot Hot-Pluggable BasketTo remove the 9-slot hot-pluggable basket: 1. Perform the

Removal and Replacement Procedures 2-43 5. Remove the screw securing the hot-pluggable basket to the chassis. 6. Disengage the two hot-pluggable

2-44 Compaq ProLiant 8500 Server Maintenance and Service GuideHot-Pluggable FansThe Compaq ProLiant 8500 server ships with two hot-pluggable fans. F

Removal and Replacement Procedures 2-45To remove a hot-pluggable fan from the server:CAUTION: Never remove both hot-pluggable fans while the server

2-46 Compaq ProLiant 8500 Server Maintenance and Service GuideFan Cage AssemblyTo remove the fan cage assembly: 1. Perform the preparation procedur

About This GuideThis maintenance and service guide can be used for reference when servicing CompaqProLiant 8500 servers.WARNING: To reduce the risk o

Removal and Replacement Procedures 2-47I/O Module Central Support BracketTo remove the I/O module central support bracket: 1. Perform the preparati

2-48 Compaq ProLiant 8500 Server Maintenance and Service GuideI/O Plenum Top and PlenumTo remove the I/O plenum top and plenum: 1. Lift up the plen

Removal and Replacement Procedures 2-49Fan Cage PlenumTo remove the fan cage plenum from the I/O module: 1. Lift up the fan cage plenum , and flex

2-50 Compaq ProLiant 8500 Server Maintenance and Service Guide2-Slot PlenumTo remove the 2-slot plenum: 1. Locate the 2-slot plenum attached to the

Removal and Replacement Procedures 2-51Hot-Pluggable Power Supply and Midplane AssemblyCompaq ProLiant 8500 servers support up to two hot-pluggable,

2-52 Compaq ProLiant 8500 Server Maintenance and Service GuideSystem Midplane AssemblyTo remove the system midplane assembly: 1. Perform the prepar

Removal and Replacement Procedures 2-53Power On/Standby Switch AssemblyTo remove the Power On/Standby switch: 1. Perform the preparation procedures

2-54 Compaq ProLiant 8500 Server Maintenance and Service Guide 8. Remove the power switch plate from the media module .3Figure 2-47. Removing the

Removal and Replacement Procedures 2-55Internal BatteryTo remove the internal battery: 1. Perform the preparation procedures. See “Preparation Proc

Chapter 3Diagnostic ToolsThis chapter describes software and firmware diagnostic tools available for all Compaq serverproducts. The sections in this c

viii Compaq ProLiant 8500 Server Maintenance and Service GuideSymbols in TextThese symbols may be found in the text of this guide. They have the fol

3-2 Compaq ProLiant 8500 Server Maintenance and Service GuideDiagnostic Tools Utility OverviewCompaq has developed utilities to assist in diagnosing

Diagnostic Tools 3-3Table 3-1Diagnostic Tools continuedTool What it is How to run itArray DiagnosticsUtility (ADU)A Windows-based tool designed to r

3-4 Compaq ProLiant 8500 Server Maintenance and Service GuideDefault ConfigurationWhen the system is first turned on, the system ROM detects the unc

Diagnostic Tools 3-5Utilities AccessThe SmartStart and Support Software CD contains the SmartStart program and many of theCompaq utilities needed to

3-6 Compaq ProLiant 8500 Server Maintenance and Service GuideTo create diskette versions of the utilities from the CD: 1. Boot the SmartStart and S

Diagnostic Tools 3-7POST Error MessagesIf POST finds an error in the system, an error condition is indicated by an audible or visualmessage. If an e

3-8 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Probl

Diagnostic Tools 3-9Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended ActionUnsupportedProcessor

3-10 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-11Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action216-VoltageRegulato

About This Guide ix42 - 62 kg93 - 137 lbThis symbol indicates that the component exceeds the recommended weight forone individual to handle safely.W

3-12 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-13Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action800-Server FeatureB

3-14 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-15Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action806-NVRAM hasbeen r

3-16 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-17Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action1615-Power supplyco

3-18 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-19Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action 1726-Slot X DriveA

3-20 Compaq ProLiant 8500 Server Maintenance and Service GuideTable 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Prob

Diagnostic Tools 3-21Table 3-2POST Error Messages continuedError Code Audible Beeps Probable Source of Problem Recommended Action1769-Slot X DriveAr