Compaq Armada E700Series of Personal ComputersMaintenance and Service Guide
Product Description 1-3FeaturesThe computer has the following standard features: Intel Mobile 400-MHz Pentium II processor with 64-bit architectu
I-2 Indexdisplayrelease latchillustrated, 1-11specifications, 6-2switchillustrated, 1-15display assemblyillustrated, 3-2removing, 5-51spare part num
Index I-3messagesfatal error, 2-5warning, 2-4microphoneillustrated, 1-11jackillustrated, 1-12pinout, A-1Microsoftlogo keyillustrated, 1-15mini PCI ris
I-4 IndexSecurity Management, 1-6serialconnectorillustrated, 1-14pinout, A-1serial number, viiilocation, 1-17, 3-1, 5-1service considerations, 4-1se
1-4 Product DescriptionIntelligent ManageabilityIntelligent Manageability consists of preinstalled software tools for the computer andCompaq server
Product Description 1-5 Inventory information—The network administrator can retrieve information aboutthe computer over the network by using Comp
1-6 Product DescriptionFault Management AlertsAlerts can be enabled, disabled, and tested, and software can be set to back upinformation whenever a
Product Description 1-7Configuration ManagementConfiguration Management optimizes software upgrade and customer supportprocedures. Compaq provides
1-8 Product Description1.2 Computer ComponentsSystem Memory OptionsThe main memory subsystem supports a minimum standard 128 MB of SynchronousSDRA
Product Description 1-9Power EquipmentThe following battery options are available: Lithium ion battery pack Battery Charger Automobile Power
1-10 Product DescriptionMass Storage DevicesThe following mass storage devices are available for the computer.Table 1-3Mass Storage DevicesDevice C
Product Description 1-111.3 Computer External ComponentsThe external components on the display and left side of the computer are shown inFigure 1-
1-12 Product DescriptionThe external components on the front panel of the computer are shown in Figure 1-3and are described in Table 1-5.Figure 1-3
NoticeThe information in this guide is subject to change without notice.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FORTECHNICAL OR EDITORIAL ERRO
Product Description 1-13The external components on the right side of the computer are shown in Figure 1-4 andare described in Table 1-6.Figure 1-4.
1-14 Product DescriptionThe external components on the rear panel of the computer are shown in Figure 1-5 anddescribed in Table 1-7.Figure 1-5. Re
Product Description 1-15Computer keyboard components are shown in Figure 1-6 and described in Table 1-8.Figure 1-6. Computer Components: KeyboardT
1-16 Product DescriptionAdditional computer keyboard components are shown in Figure 1-7 and described inTable 1-9.Figure 1-7. Keyboard Components
Product Description 1-17The external components on the bottom of the computer are shown in Figure 1-8 and aredescribed in Table 1-10.Figure 1-8. B
1-18 Product Description1.4 Design OverviewThis section presents a design overview of key parts and features of the computer. Forassembly/disassem
Troubleshooting 2-1chapter 2TROUBLESHOOTINGFollow these basic steps when beginning the troubleshooting process:1. Complete the preliminary steps l
2-2 Troubleshooting2.1 Preliminary StepsIMPORTANT: Use AC power when running POST or Computer Setup. A low batterycondition could initiate Hibern
Troubleshooting 2-32.2 Clearing Passwords1. Turn off the computer.2. Disconnect the AC Adapter (refer to Section 5.3).3. Remove the battery pac
2-4 Troubleshooting2.4 POST Error MessagesIf the system is not functioning well enough to run POST, or if the display is notfunctioning well enoug
Contents iiiCONTENTSprefaceUSING THIS GUIDE...
Troubleshooting 2-5Table 2-1 ContinuedHard disk controller error The hard drive controller failedto respond to the resetcommand.Check the drive pa
2-6 TroubleshootingTable 2-3Fatal Error Beep CodesBeep Code Beep Sequence Description Recommended Action0 S-S-S-P-S-S-L-P The DMA page registers ar
Troubleshooting 2-7Selecting Computer Setup orCompaq Diagnostics for WindowsThe computer features two system management utilities: Computer Setup
2-8 TroubleshootingFile MenuBegin here To do thisSystem information View identification information about thecomputer, docking base, and battery p
Troubleshooting 2-9Advanced MenuBegin here To do thisLanguage (or press F2) Change the Computer Setup language.Boot Options Enable/disablen QuickBo
Removal and Replacement Procedures 5-19Removing a Hard Drive from the MultiBayBefore removing a hard drive, back up all information on the hard dri
5-20 Removal and Replacement ProceduresInserting a Hard Drive into the MultiBayIf you are moving a hard drive from the hard drive bay to the MultiB
Removal and Replacement Procedures 5-21Figure 5-19. Inserting a 12.7-mm Hard Drive into a 12.7-mm Armada MultiBay Hard Drive Adapter5. Release the
5-22 Removal and Replacement Procedures5.7 MultiBay DevicesRemoving MultiBay Devices1. Save all work, exit all applications, and shut down the com
Removal and Replacement Procedures 5-23Inserting MultiBay Devices1. Save all work, exit all applications, and turn off the computer.2. Remove the m
iv Contents3.4 Mass Storage Devices...
5-24 Removal and Replacement Procedures5.8 PC CardsThe procedure for removing PC Cards varies with the operating system being used andwith the kin
Removal and Replacement Procedures 5-25Removing a PC Card1. Prepare the computer for PC Card removal.If Windows 95 or 98 is running and the compute
5-26 Removal and Replacement ProceduresInserting a PC CardCAUTION: To prevent damage to the PC Card connectors, use minimal pressure wheninserting
Removal and Replacement Procedures 5-275.9 Memory ExpansionRemoving the Memory Expansion Compartment CoverThe memory expansion compartment is loca
5-28 Removal and Replacement Procedures4. Remove the screw that secures the memory expansion compartment cover to thecomputer 1 (Figure 5-24).NOTE:
Removal and Replacement Procedures 5-29Removing a Memory Expansion Board1. Lift and hold back the memory insulator 1. The insulator is not removabl
5-30 Removal and Replacement ProceduresInstalling a Memory Expansion BoardAll memory expansion boards are asymmetrically keyed (notched) to ensure
Removal and Replacement Procedures 5-31Installing the Memory ExpansionCompartment Cover1. Reset the memory insulator 1 over the installed memory expan
5-32 Removal and Replacement Procedures5.10 Keyboard AssemblyThe Armada E700 Series of Personal Computers can be equipped with a keyboard witheith
Removal and Replacement Procedures 5-338. Slide the four keyboard latches toward the front of the computer 1 (Figure 5-29).9. Lift the back edge of th
Contents v5.9 Memory Expansion...
5-34 Removal and Replacement Procedures8. Release the Zero Insertion Force (ZIF) connector to which the keyboard cable isconnected 1. Disconnect th
Removal and Replacement Procedures 5-3511. Remove the keyboard assembly (Figure 5-31).Figure 5-31. Removing the Keyboard AssemblyReverse the above pr
5-36 Removal and Replacement Procedures7. Remove the eight screws from the bottom of the computer (Figure 5-32).CAUTION: The screw removed from the
Removal and Replacement Procedures 5-3710. Release the ZIF connector to which the pick button cable is connected 1(Figure 5-33).11. Disconnect the pic
5-38 Removal and Replacement Procedures14. Lift the back edge of the CPU cover and swing it forward to remove it (Figure 5-34).Figure 5-34. Removi
Removal and Replacement Procedures 5-397. Remove the two screws that secure the power supply to the I/O bracket (Figure 5-35).Figure 5-35. Removing t
5-40 Removal and Replacement Procedures10. Disconnect the power supply cable 1 from the system board (Figure 5-36).11. Remove the screw that secure
Removal and Replacement Procedures 5-4112. Lift up on the front of the power supply and swing it up and away until it clears thecomputer (Figure 5-37)
5-42 Removal and Replacement Procedures5.13 Fan Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remove all battery packs (Section
Removal and Replacement Procedures 5-435.14 Audio Board1. Prepare the computer for disassembly (Section 5.3).2. Remove all battery packs (Section 5.5
Preface viiprefaceUSING THIS GUIDEThis Maintenance and Service Guide is a troubleshooting reference that can be usedwhen servicing the Compaq Ar
5-44 Removal and Replacement Procedures5.15 Lithium Disk Cell Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove all battery p
Removal and Replacement Procedures 5-455.16 Auxiliary BatteryNOTE: Before removing the auxiliary battery, make note of the routing of the auxiliaryba
5-46 Remove and Replacement Procedures 5.17 Mini PCI Riser BoardThe mini PCI riser board is used to connect a modem, network interface card (NI
Remove and Replacement Procedures 5-47Installing a Modem, LAN, or Combo Card1. Prepare the computer for disassembly (Section 5.3).2. Remove all bat
5-48 Remove and Replacement Procedures7. Connect the appropriate cable(s) from the RJ11 modem/RJ45 NIC connectorassembly 1 to the connectors on the
Remove and Replacement Procedures 5-495.18 USB Board1. Prepare the computer for disassembly (Section 5.3).2. Remove all battery packs (Section 5.5
5-50 Remove and Replacement Procedures10. Lift the USB assembly straight up 1 to disconnect it from the system board(Figure 5-46).11. Tilt the USB
Remove and Replacement Procedures 5-515.19 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remove all battery packs (Sect
5-52 Remove and Replacement Procedures10. Disconnect the display video cable 1 from the system board (Figure 5-48).11. Disconnect the display groun
Remove and Replacement Procedures 5-5312. Lift the display assembly straight up from the computer (Figure 5-49).Figure 5-49. Removing the Display
viii Preface Serial NumberWhen requesting information or ordering spare parts, provide the computer serialnumber. The serial number is on the bot
5-54 Remove and Replacement Procedures5.20 System BoardNOTE: Make sure the PC Card release buttons are in the “in” position before removing orinst
Remove and Replacement Procedures 5-5516. Remove the two screws that secure the display ground clip assembly 1 and the screwabove the keyboard conn
5-56 Remove and Replacement Procedures17. Remove the six screwlocks 1 and the two bushing guides 2 (Figure 5-51).Figure 5-51. Removing the System
Remove and Replacement Procedures 5-5718. Position the computer so the front faces forward.19. Remove the display ground clip assembly (Figure 5-52
5-58 Remove and Replacement Procedures20. Remove the six screws that secure the heat sink to the system board 1 (Figure 5-53).21. Remove the heat s
Remove and Replacement Procedures 5-5922. Install the two short screws removed in Step 20 into the upper/left and lower/rightholes on the processor
5-60 Remove and Replacement Procedures23. Lift the MultiBay release lever 1 off the standby on which it rests and swing itforward and to the right
Remove and Replacement Procedures 5-6124. Remove the five screws 1 and the standoff 2 that secure the system board to thebase assembly (Figure 5-56
5-62 Remove and Replacement ProceduresNOTE: When removing the system board, make sure the expansion connector shield 1and processor mount bracket 2
Specifications 6-1chapter 6SPECIFICATIONSThis chapter provides physical and performance specifications for the Armada E700Personal Computer.6.1 Ph
Product Description 1-1chapter 1PRODUCT DESCRIPTION1.1 Computer Features and ModelsThe Compaq Armada E700 Series of Personal Computers offers adva
6-2 Specifications6.2 DisplayTable 6-214.1-inch XGA, CTFT DisplayU.S. MetricDimensionsHeightWidthDiagonal11.25 in 8.44 in14.10 in28.57 cm21.43 cm
Specifications 6-36.3 Hard DriveTable 6-3Hard Drive10.0 GB 14.1 GBUser capacity per drive (refer to notebelow)10.0 GB 14.1 GBDrive type 65 65Drive
6-4 Specifications6.4 Diskette DriveTable 6-4Diskette DriveDiskette SizeHigh DensityLow Density 3.5 inch 1.44 MB/1.2 MB720 KBLight NoneHeigh
Specifications 6-56.5 CD-ROM DriveTable 6-5CD-ROM DriveApplicable DiscCD-ROM mode 1, mode 2CD-Digital AudioCD-XA mode 2 (Form 1, Form 2)CD-I mode
6-6 Specifications6.6 DVD-ROM DriveTable 6-6DVD-ROM DriveApplicable DiscDVD-5, DVD-9, DVD-10CD-ROM mode 1, mode 2CD-Digital AudioCD-XA mode 2 (For
Specifications 6-76.7 LS-120 DriveTable 6-7LS-120 Drive1.68 MB DMF 1.44 MB 1.2 MB 1.2 MB 720 KBFormattedcapacity (bytes)1,720,320 1,474,560 1,261,
6-8 Specifications6.8 Battery PackTable 6-8Lithium Ion Battery PackU.S. MetricDimensionsBattery Bay Battery PackHeightLengthWeightMultiBay Battery
Specifications 6-96.10 System InterruptsTable 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Casca
6-10 Specifications6.11 System I/O AddressesTable 6-11System I/O AddressesI/O Address (Hex) System Function (Shipping Configuration)000 - 00F DMA
Specifications 6-11Table 6-11 ContinuedI/O Address (Hex) System Function (Shipping Configuration)26E - 26 National 87334 "Super IO" Cont
1-2 Product DescriptionModelsThe Armada E700 models are shown in Table 1-1. The computer model designation iscomposed of a group of characters that
6-12 Specifications6.12 System Memory MapTable 6-12System Memory MapSize Memory Address System Function640 K 00000000 - 0009FFFF Base Memory128 K
Connector Pin Assignments A-1appendix ACONNECTOR PIN ASSIGNMENTSTable A-1RJ-11Connector Pin Signal6543217812345678NC_J3ANC_J3BTIPRINGNC_J3CNC_J3DUn
A-2 Connector Pin AssignmentsTable A-4Stereo Speaker/Headphone JackConnector Pin Signal1212Audio outGroundTable A-5Stereo Line-in JackConnector Pin
Connector Pin Assignments A-3Table A-7Docking Connector3161911120906030Pin Signal Pin Signal 1 EBOXL 34 XA1/R OUT 2 AGND 35 GND 3 EBOXS1 36 GND
A-4 Connector Pin AssignmentsTable A-7 ContinuedPin Signal Pin Signal 67 PDATA6 LD14 105 AD[16] 68 PDATA7 LD15 106 GND 69 GND 107 AD[15] 70 ER
Connector Pin Assignments A-5Table A-7 ContinuedPin Signal Pin Signal143 VBATT 160 CBE3144 AD[23] 161 CBE2145 GND 162 IRDY146 AD[21] 163 DEVSEL147
A-6 Connector Pin AssignmentsTable A-9External Monitor Connector1623874510KEY1112131415Pin Signal Pin Signal1 Red Analog 9 NC2 Green Analog 10 Gr
Power Cord Set Requirements B-1appendix BPOWER CORD SET REQUIREMENTS3-Conductor Power Cord SetThe wide range input feature of the Armada E700 Serie
B -2 Power Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set Requirements—By CountryCountry Accredited Agency Applicabl
Index I-1IndexAAircraft Power Adapter, 1-9cablespare part number, 3-6Asset Management, 1-4asset tag number, 1-4audiobass portillustrated, 1-11, 1-13bo
Commenti su questo manuale