Compaq XP20000/XP24000 Specifiche Rapide Scaricare il pdf (Pagina 27)

NOTE:

NOTE:NOTE:

NOTE:

If integration with HP Systems Insight Manager (HP SIM) or HP Operations Manager is required,

then customers should install the HP Remote Support Pack (RSP), not Insight RS. The RSP solution

enhances HP SIM with intelligent event diagnosis and the automatic submission of hardware event

notifications securely to HP Support, including acknowledgement and status returns.

Remote Support Pack contains event monitoring and proactive service support, including assessments

and analysis for nearly all HP servers, storage, networks and SAN environments plus selected Dell and

IBM Windows servers that have a support obligation with HP, including proactive service contracts. The

HP contract and warranty entitlement feature of HP SIM requires this plug-in to be installed. More

information can be found at:

www.hp.com/services/remotesupportpack

Customer self repair instructions, in seven local languages, are available in the component spare kits

(RUs) and the business support center at:

www.hp.com

. Video based instructions are available under

"Customer self repair steps" and printable replacement instructions are listed under "Manuals" at the

following location:

http://h20000.www2.hp.com/bizsupport/techsupport/home.jsp?&lang=en&cc=

us&prodtypeId=12169&prodseriesId=470490&submit.y=9&submit.x=7&lang=en&cc=us

HP Education Services

HP Education ServicesHP Education Services

HP Education Services

Training for the Enterprise Virtual Array is now offered as part of HP comprehensive curriculum of HP

Storage, Storage Management, and IT Service Management courses. These courses will provide the

training required to realize the full potential of your HP EVA Virtual Array storage solutions, optimize your

systems and SAN for highest efficiency, and achieve better return on your IT investments.

For more information about HP Education Services for Storage and SAN, visit:

http://education.hp.com/curr-storsan.htm

Awards

AwardsAwards

Awards

J.D. Power Gives HP a Seal of Approval

J.D. Power Gives HP a Seal of ApprovalJ.D. Power Gives HP a Seal of Approval

J.D. Power Gives HP a Seal of Approval

27-Nov-2005

Good service is a key factor in deciding which computer or printer to buy these days, and Hewlett-

Packard hopes a customer service endorsement from J.D. Power and Associates will help boost sales of

HP products. HP said this week it is the first company to receive the J.D. Power and Associates Certified

Technology Service and Support certification "for providing an outstanding customer service experience."

Consumers will soon see the J.D. Power and Associates service mark on product boxes, web sites and

advertising for everything from HP PCs and all-in-one devices to HP cameras and fee-based services. To

earn the certification, HP performed within the top 20 percent of technology support organizations on a

variety of customer service criteria. J.D. Power and Associates found that HP has met or exceeded this

new standard for customer satisfaction in supporting its North American customers.

http://www.hp.com/hpinfo/newsroom/press/2005/051116a.html

HP Receives Two Service and Support Industry Awards; Inducted into Association Hall of Fame

HP Receives Two Service and Support Industry Awards; Inducted into Association Hall of FameHP Receives Two Service and Support Industry Awards; Inducted into Association Hall of Fame

HP Receives Two Service and Support Industry Awards; Inducted into Association Hall of Fame

14-

Apr-2006

HP has received two STAR Awards for Best Practices from the Service & Support Professionals Association

(SSPA) and was consequently inducted into the SSPA Hall of Fame for winning its fifth award. The STAR

Awards are the only service and support industry award from a professional association dedicated to

serving industry professionals.

http://www.hp.com/hpinfo/newsroom/press/2006/060414a.html

QuickSpecs

HP StorageWorks 4400 Enterprise Virtual Array

HP StorageWorks 4400 Enterprise Virtual ArrayHP StorageWorks 4400 Enterprise Virtual Array

HP StorageWorks 4400 Enterprise Virtual Array

Family Information

DA - 12893 Worldwide — Version 10 — March 20, 2009

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QuickSpecs 1

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