Compaq Evo n610c - Notebook PC Specifiche

bMaintenance and Service GuideCompaq Evo Notebook N620c, Evo N610c, and Evo N600c SeriesDocument Part Number: 279362-002February 2003This guide is a t

Product DescriptionMaintenance and Service Guide 1–5N620c P 150 P4 60 C G 51 OAsia PacificAustraliaBelgiumCzech RepublicDenmarkEuropean InternationalF

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.5 MiscellaneousTable 3-4Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Illustrated Parts CatalogMaintenance and Service Guide 3–23Power cord, black, 6 feetAustralianDanishEuropean/Middle Eastern/AfricanItalianJapaneseKore

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

4–2 Maintenance and Service GuideRemoval and Replacement PreliminariesPlastic PartsUsing excessive force during disassembly and reassembly can damage

Removal and Replacement PreliminariesMaintenance and Service Guide 4–3 Before handling a drive, ensure that you are discharged of static electricity.

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 When using fixtures that must directly contact dissipative surfaces, only use

4–6 Maintenance and Service GuideRemoval and Replacement PreliminariesOther grounding equipment recommended for use in preventing electrostatic damage

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Table 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.Both Phillips P0 and Torx

1–6 Maintenance and Service GuideProduct DescriptionN620c P 140 X4 40 C X 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Internat

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to Compaq when requesting inform

Removal and Replacement ProceduresMaintenance and Service Guide 5–3Section Description# of Screws Removed5.3 Preparing the Notebook for Disassembly (C

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyPerform the following steps before disass

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide the battery release latch 1 toward the back of the notebook (Figure 5-2).c

5–6 Maintenance and Service GuideRemoval and Replacement ProceduresMedia Bay DevicesSpare Part Number InformationFor use with all Evo Notebook N620c,

Removal and Replacement ProceduresMaintenance and Service Guide 5–74. Remove a Media Bay device by following these steps:a. Turn the notebook bottom s

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the hard drive by following these steps:a. Turn the notebook bottom side

Removal and Replacement ProceduresMaintenance and Service Guide 5–9b. Remove the PM2.5 × 2.5 hard drive retention screw 1 (Figure 5-4).c. Separate the

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Loosen the two PM1.5 × 3.5 screws 1 that secure the hard drive bezel to the har

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.4 Computer FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

Product DescriptionMaintenance and Service Guide 1–7N620c P 140 X4 40 C X 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Internat

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Mini PCI Communications Board✎Compaq Evo Notebook N600c models contain a memor

Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Remove the two PM2.5 × 5.0 screws 1 that secure the mini PCI compartment cover

5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8

Removal and Replacement ProceduresMaintenance and Service Guide 5–155.6 Disk Cell RTC Battery✎The disk cell RTC battery on the Compaq Evo Notebook N60

5–16 Maintenance and Service GuideRemoval and Replacement Procedures3. Use a flat blade tool to remove the battery 1 from the socket on the system boa

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.7 KeyboardKeyboardSpare Part Number InformationKeyboard with PointstickArabicBos

5–18 Maintenance and Service GuideRemoval and Replacement ProceduresKeyboard without Pointstick (for use with TouchPad models)ArabicBosnia-Herzegovina

Removal and Replacement ProceduresMaintenance and Service Guide 5–191. Prepare the notebook for disassembly (Section 5.3).2. Turn the notebook bottom

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Slide the four tabs on the top of the keyboard forward (Figure 5-11).Figure 5-1

Removal and Replacement ProceduresMaintenance and Service Guide 5–217. Lift the top edge of the keyboard and swing it up and forward until it rests on

1–8 Maintenance and Service GuideProduct DescriptionN620c P 130 X4 30 C X 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Internat

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Memory Expansion✎Compaq Evo Notebook N600c models contain the mini PCI communi

Removal and Replacement ProceduresMaintenance and Service Guide 5–231. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboard (Sect

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5. Spread the retaining tabs 1 that secure the memory expansion board to the socke

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.9 TouchPad1. Prepare the notebook for disassembly (Section 5.3).2. Remove the ke

5–26 Maintenance and Service GuideRemoval and Replacement Procedures4. Lift up on the left side of the TouchPad 1 until it disengages from the top cov

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.10 Switch Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove t

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5. Position the notebook so the front faces you.6. Open the notebook as far as it

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.11 Display1. Prepare the notebook for disassembly (Section 5.3).2. Remove the ke

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the TM2.5 × 7.0 screw that secures the display ground cable to the top c

Removal and Replacement ProceduresMaintenance and Service Guide 5–319. Remove the two TM2.5 × 7.0 screws 1 that secure the display to the base enclosu

Product DescriptionMaintenance and Service Guide 1–9N620c P 130 X4 30 C X 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Internat

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Top Cover1. Prepare the notebook for disassembly (Section 5.3) and remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–333. Remove the following screws:❏ Three TM2.5 × 7.0 screws from the front edge of t

5–34 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook top side up with the front facing you.5. For Evo Notebook N62

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.13 System Board✎Make sure the PC Card eject buttons are fully depressed and ther

5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 3 through 5 apply only to Evo Notebook N600c models.3. Remove the tape that

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Steps 6 and 7 apply only to Evo Notebook N620c and N610c models.6. Remove the two

5–38 Maintenance and Service GuideRemoval and Replacement Procedures✎When removing the system board, do not remove the following screws (Figure 5-24):

Removal and Replacement ProceduresMaintenance and Service Guide 5–398. Use the Media Bay connector 1 to lift the right side of the system board 2 unti

5–40 Maintenance and Service GuideRemoval and Replacement Procedures✎Figure 5-26 applies only to Evo Notebook N600c models. When handling the system b

Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎Figure 5-27 applies only to Evo Notebook N620c and N610c models. When handling th

1–10 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Evo Notebook N610c ModelsThe following Evo Notebook N610c models feature: Dual S

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Fan1. Prepare the notebook for disassembly (Section 5.3) and remove the follo

Removal and Replacement ProceduresMaintenance and Service Guide 5–433. Disconnect the fan cable from the system board (Figure 5-28).Figure 5-28. Disco

5–44 Maintenance and Service GuideRemoval and Replacement Procedures✎Steps 5 through 7 apply only to Evo Notebook N600c models.5. Remove the PM2.0 × 4

Removal and Replacement ProceduresMaintenance and Service Guide 5–45✎Steps 8 and 9 apply only to Evo Notebook N620c and N610c models.8. Remove the thr

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Heat Sink✎This section applies only to Evo Notebook N620c and N610c models.1.

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Turn the system board bottom side up with the rear panel facing you.3. Disconne

5–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the system board top side up with the rear panel facing you.5. Remove the

Removal and Replacement ProceduresMaintenance and Service Guide 5–497. Lift the system board straight up 1. The heat sink 2 will remain resting on the

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Processor✎This section applies only to Evo Notebook N620c andN610c models.1.

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Turn the system board bottom side up with the rear panel facing you.3. Insert t

Product DescriptionMaintenance and Service Guide 1–11The following Evo Notebook N610c models feature: Dual Stick pointing device (TouchPad and pointi

5–52 Maintenance and Service GuideRemoval and Replacement Procedures5.17 DC-DC Converter Board1. Prepare the notebook for disassembly (Section 5.3) an

Removal and Replacement ProceduresMaintenance and Service Guide 5–533. Lift the left and right edges of the DC-DC converter board to disconnect the bo

5–54 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Modem Cable✎The modem cable is spared with the base enclosure. Modem cables a

Removal and Replacement ProceduresMaintenance and Service Guide 5–553. Lift the modem connector out of the base enclosure 1 and disengage the modem ca

5–56 Maintenance and Service GuideRemoval and Replacement Procedures✎When installing the modem cable, route the cable along the path indicated in Figu

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecifications✎Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA, TFT DisplayDimensionsHeightDepthWidth21.40 cm28.50 cm35.81 cm8.46 in11.22 in14.

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives40.0 GB 30.0 GB 20.0 GB 15.0 GBUser capacity per drive140.0 30.0 GB 20.0 GB 15.0 GB

SpecificationsMaintenance and Service Guide 6–540.0 GB 30.0 GB 20.0 GB 15.0 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector2

1–12 Maintenance and Service GuideProduct DescriptionN610 P4 200 P4 40 W C 25 EAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Interna

6–6 Maintenance and Service GuideSpecificationsTable 6-4Diskette DriveDiskette size 3.5 inLight On systemHeight 12.7 mm 0.5 inBytes per sector 512Sect

SpecificationsMaintenance and Service Guide 6–7Table 6-5CD-ROM DriveApplicable disc CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I re

6–8 Maintenance and Service GuideSpecificationsTable 6-6DVD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re

SpecificationsMaintenance and Service Guide 6–9Table 6-7CD-RW DriveCenter hole diameter 0.39 cm 0.59 inDisk diameter 12 cm, 8 cmDisk thickness 0.12 cm

6–10 Maintenance and Service GuideSpecificationsTable 6-8AC AdapterDimensionsHeightDepthWidth2.79 cm3.61 cm9.40 cm1.10 in1.42 in3.70 inWeight 0.18 kg

SpecificationsMaintenance and Service Guide 6–11Table 6-10System DMAHardware DMA System FunctionDMA0 Available for audioDMA1 Entertainment audio(defau

6–12 Maintenance and Service GuideSpecificationsTable 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

SpecificationsMaintenance and Service Guide 6–13Table 6-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000–00F DMA co

6–14 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2–0BF Unused0C0–0DF DMA controller no. 20E

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)2F0–2F7 Unused2F8–2FF Infrared port300–31F U

Product DescriptionMaintenance and Service Guide 1–13N610 P4 200 X4 30 V C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

6–16 Maintenance and Service GuideSpecificationsTable 6-13System Memory MapSize Memory Address System Function640 KB 00000000 - 0009FFFF Base memory12

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 Ground21Table A-2Microp

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-3Keyboard/MousePin Signal Pin Signal1 Keyboard/mouse data1 4 +5 VDC2 Keyboard/mouse

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Rec

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-7SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data bi

Connector Pin AssignmentsMaintenance and Service Guide A–7Table A-10DockingPin Signal Pin Signal1 EBOXL 16 RDATA2AGND 17TRK03 EBOXS1 18 WDATA4RED 19WG

A–8 Maintenance and Service GuideConnector Pin AssignmentsTable A-10Docking (Continued)Pin Signal Pin Signal31 AUGND 46 SRDY32 XA0/L OUT 47 EBOXS1/GND

Connector Pin AssignmentsMaintenance and Service Guide A–9Table A-10Docking (Continued)Pin Signal Pin Signal61 PDATA1 LD9 76 DRT1 LIIC DAT62 PDATA2 LD

1–14 Maintenance and Service GuideProduct DescriptionN610 P4 200 X4 30 V C 25 EAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

A–10 Maintenance and Service GuideConnector Pin AssignmentsTable A-10Docking (Continued)Pin Signal Pin Signal91 PS2 VCC 106 GND92 SERIRQ 107 AD[15]93

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

C–2 Maintenance and Service GuideFigure C-1. PM2.5 × 2.5 Screw LocationTable C-1Phillips Metric 2.5 × 2.5 ScrewColor Qty Length ThreadHead WidthBlack

Maintenance and Service Guide C–3Figure C-2. PM1.5 × 3.5 Screw LocationTable C-2Phillips Metric 1.5 × 3.5 ScrewColor Qty Length ThreadHead WidthBlack

C–4 Maintenance and Service GuideFigure C-3. PM2.5 × 5.5 Screw LocationTable C-3Phillips Metric 2.5 × 5.0 ScrewColor Qty Length ThreadHead WidthBlack

Maintenance and Service Guide C–5Figure C-4. PM2.5 × 5.5 Screw Location Table C-3Phillips Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHea

C–6 Maintenance and Service GuideFigure C-5. TM2.5 × 7.0 Screw LocationsTable C-4Torx T8 Metric 2.5 × 7.0 ScrewColor Qty Length ThreadHead WidthBlack

© 2003 Hewlett-Packard Development Company, L.P.Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Inte

Product DescriptionMaintenance and Service Guide 1–15N610 P4 200 X4 30 V C 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

Maintenance and Service Guide C–7Figure C-6. TM2.5 × 7.0 Screw Locations Table C-4Torx T8 Metric 2.5 × 7.0 Screw (Continued)Color Qty Length ThreadHea

C–8 Maintenance and Service GuideFigure C-7. TM2.5 × 7.0 Screw Locations Table C-4Torx T8 Metric 2.5 × 7.0 Screw (Continued)Color Qty Length ThreadHea

Maintenance and Service Guide C–9Figure C-8. TM2.5 × 5.0 Screw LocationsTable C-5Torx T8 Metric 2.5 × 5.0 ScrewColor Qty Length ThreadHead WidthBlack

C–10 Maintenance and Service GuideFigure C-9. TM2.5 × 5.0 Screw Locations Table C-5Torx T8 M2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead Wid

Maintenance and Service Guide C–11Figure C-10. 7.0 × 20.0 Bushing Guide LocationTable C-67.0 mm × 20.0 mm Bushing GuideColor Qty Length ThreadHead Wid

C–12 Maintenance and Service GuideFigure C-11. TM2.0 × 4.0 Screw LocationTable C-7Torx Metric 2.0 × 3.0 ScrewColor Qty Length ThreadHead WidthSilver 2

Maintenance and Service Guide C–13Figure C-12. PM2.0 × 4.0 Screw LocationTable C-8Phillips Metric 2.0 × 4.0 ScrewColor Qty Length ThreadHead WidthBlac

C–14 Maintenance and Service GuideFigure C-13. PM2.0 × 4.0 Screw Location (Continued)Table C-8Phillips M2.0 × 4.0 Screw (Continued)Color Qty Length Th

Maintenance and Service Guide C–15Figure C-14. PM2.0 × 4.0 Screw Location (Continued)Table C-8Phillips M2.0 × 4.0 Screw (Continued)Color Qty Length Th

Maintenance and Service Guide Index–1IndexAAC adapterspare part numbers 3–22specifications 6–10audio troubleshooting 2–25Bbase enclosure, spare part n

1–16 Maintenance and Service GuideProduct DescriptionN610 P4 180 X4 30 V C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Interna

Index–2 Maintenance and Service GuideIndexnetwork interface jack A–3parallel connector A–6RJ-11 jack A–2RJ-45 jack A–3serial connector A–4speaker jack

IndexMaintenance and Service Guide Index–3Ggrounding equipment and methods 4–5Hhard drivelocation 1–33, 1–35, 1–40OS loading problems 2–20removing 5–8

Index–4 Maintenance and Service GuideIndexmemory map specifications 6–16microphone jacklocation 1–31pin assignments A–1mini PCI communications boardre

IndexMaintenance and Service Guide Index–5PC Card eject button 1–33, 1–35PC Card slot 1–33, 1–35PC Card slot space savers 3–16plastic parts 4–2pointin

Index–6 Maintenance and Service GuideIndexspeakersdisconnecting 5–28location 1–38specificationsAC adapter 6–10battery 6–10CD-ROM drive 6–7CD-RW drive

IndexMaintenance and Service Guide Index–7Vvent 1–33, 1–35, 1–40, 1–41video troubleshooting 2–16volume control buttons 1–31WWindows application key 1–

Product DescriptionMaintenance and Service Guide 1–17N610 P4 180 X4 30 V C 25 EAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Interna

1–18 Maintenance and Service GuideProduct DescriptionN610 P4 180 X4 30 V C 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEuropean Interna

Product DescriptionMaintenance and Service Guide 1–19N610 P4 180 X4 20 D C 25 OBelgiumCzech RepublicDenmarkFranceGermanyGreece/PolandHungaryIsraelItal

1–20 Maintenance and Service GuideProduct DescriptionN610 P4 160 X4 20 D C 25 2BelgiumCzech RepublicDenmarkFranceGermanyGreece/PolandHungaryIsraelItal

Product DescriptionMaintenance and Service Guide 1–21Table 1-4Compaq Evo Notebook N600c ModelsThe following Evo Notebook N600c models feature: Dual S

1–22 Maintenance and Service GuideProduct DescriptionN600 P3 120 P4 30 V C 25 2BelgiumCzech RepublicDenmarkFranceGermanyGreece/PolandHungaryIsraelItal

Product DescriptionMaintenance and Service Guide 1–23N600 P3 120 X4 30 V C 25 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

1–24 Maintenance and Service GuideProduct DescriptionN600 P3 120 X4 30 V C 25 OAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkFranceFrench Can

Maintenance and Service Guide iiiContents1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.2

Product DescriptionMaintenance and Service Guide 1–25N600 P3 100 X4 20 D C 12 8BelgiumCzech RepublicDenmarkFranceGermanyGreece/PolandHungaryIsraelItal

1–26 Maintenance and Service GuideProduct Description1.2 Features The following processors are available, varying by notebook model:❏ The Evo Noteboo

Product DescriptionMaintenance and Service Guide 1–27 Mini PCI 10/100 network interface card (NIC) or Mini PCI V.90 modem plus 10/100 NIC combination

1–28 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Product DescriptionMaintenance and Service Guide 1–291.4 Power ManagementThe notebook comes with power management features that extend battery operati

1–30 Maintenance and Service GuideProduct Description1.5 Notebook External ComponentsThe external components on the front and right side of the Evo No

Product DescriptionMaintenance and Service Guide 1–314 Media Bay light Turns on when the diskette drive in the Media Bay or the optional external disk

1–32 Maintenance and Service GuideProduct DescriptionThe Evo Notebook N620c, N610c, and N600c right side and rear panel components are shown in Figure

Product DescriptionMaintenance and Service Guide 1–333 Parallel connector Connects a parallel device.4 USB connectors (2) Connect USB devices.5RJ-45 j

1–34 Maintenance and Service GuideProduct DescriptionThe Evo Notebook N600c right side and rear panel components are shown in Figure 1-4 and described

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Note

Product DescriptionMaintenance and Service Guide 1–353 Keyboard/mouse connectorConnects an external keyboard or PS/2-compatible external mouse. To con

1–36 Maintenance and Service GuideProduct DescriptionThe keyboard components of the Evo Notebook N620c, N610c, and N600c are shown in Figure 1-5 and d

Product DescriptionMaintenance and Service Guide 1–37The components on the top of the Evo Notebook N620c, N610c, and N600c are shown in Figure 1-6 and

1–38 Maintenance and Service GuideProduct Description3 Caps lock light On: Caps lock is on.4 Standby button Turns on the notebook if it is off.Initiat

Product DescriptionMaintenance and Service Guide 1–39The Evo Notebook N620c and N610c bottom components are shown in Figure 1-7 and described in Table

1–40 Maintenance and Service GuideProduct Description3 Serial number Identifies the notebook; needed when you call Compaq customer support.4 Docking c

Product DescriptionMaintenance and Service Guide 1–41The Evo Notebook N600c bottom components are shown in Figure 1-8 and described in Table 1-11.Figu

1–42 Maintenance and Service GuideProduct Description4 Fan Provides airflow to cool internal components.5 Certificate of Authenticity labelContains th

Product DescriptionMaintenance and Service Guide 1–431.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

ContentsMaintenance and Service Guide v5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–425.15 Heat Sink . . . .

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows oper

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identificatio

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Compaq Diagnostics by selecting St

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏ Interactive Mode—Provides maximum control over the testing process. You determ

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1 - Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepowe

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Evo Notebook N620c, N610c, and N600c Series offer advanced modularity, Mobile Intel Pe

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2 - No Power, Part 11. Reseat the power cables in the docking station and at the AC outle

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3 - No Power, Part 2Continued from Flowchart 2.2,No Power, Part 1.Visually check fordebri

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4 - No Power, Part 3Continued from Flowchart 2.3,No Power, Part 2.Reseat AC adapterin com

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5 - No Power, Part 4YNContinued from Flowchart 2.4,No Power, Part 3.Reseat loosecomponent

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6 - No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7 - No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneVideo OK?Adjust ex

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8 - Nonfunctioning Docking Station (if applicable)YNReseat power cord in dockingstation a

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9 - No Operating System (OS) LoadingNo OS loadingfrom hard drive,go to Flowchart 2.10, No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10 - No OS Loading from Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.YDoneN

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11 - No OS Loading from Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loading from

1–2 Maintenance and Service GuideProduct Description1.1 ModelsComputer models are shown in Tables 1-1 through 1-4.Table 1-1Compaq Evo Notebook N620c,

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12 - No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued from Flowch

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13 - No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdisket

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14 - No OS Loading from CD- or DVD-ROM DriveClear CMOS.Refer to Section 1.3, “Clearing a

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15 - No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?A

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16 - No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17 - Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning dev

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18 - Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Repla

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19 - Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldev

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20 - No Network or Modem ConnectionYDisconnect all power fromthe notebookand open.No netw

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Product DescriptionMaintenance and Service Guide 1–38 RAM 51 = 512 MB38 = 384 MB25 = 256 MB12 = 128 MB9 Operating system 8 = Windows 98 SE6 = Windows

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook System Major ComponentsFigure 3-2. Notebook System Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook System Major ComponentsItem DescriptionSpare Part Number1 Dis

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Part

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Part

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Part

3–10 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Par

1–4 Maintenance and Service GuideProduct DescriptionN620c P 160 P4 60 C G 51 OBrazilFrench CanadaDE272A AC4DE272A ABCLatin AmericaUnited StatesDE272A

3–12 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Par

3–14 Maintenance and Service GuideIllustrated Parts CatalogNotebook System Major Components (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Notebook System Major Components (Continued)Item DescriptionSpare Par

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsFigure 3-3 Miscellaneous Plastics Kit Components

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 241439-001Item Description1

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesFigure 3-4. Mass Storage Devices

Illustrated Parts CatalogMaintenance and Service Guide 3–19lTable 3-3Mass Storage DevicesItem DescriptionSpare Part Number1 Hard drivesFor use with Ev

3–20 Maintenance and Service GuideIllustrated Parts CatalogMass Storage Devices (continued)

Illustrated Parts CatalogMaintenance and Service Guide 3–21lTable 3-3Mass Storage Devices (Continued)Item DescriptionSpare Part Number4 Optical drives